워싱턴의 로맨틱 호텔

"객실 깨끗하고 따뜻했어요. 조식메뉴와 식당분위기 최고였습니다. 식당직원들의 정성이 엿보이는 식단이었어요. 공항픽업서비스 체크인시는 많이 불만스럽고 체크아웃시는 만족스러웠어요. 숙소위치와 주변편의시설은 다소 빈약했으나, 씨애틀 다시방문한다면 여기를 다시 선택하고 싶어요."

"위치 좋고 직원분들도 친절하고 객실도 좋았어요."

"객실과 화장실은 깨끗했으며 직원분들이 친절해서 편하게 있다 왔어요"

"객실이 깨끗하였고, 전반적으로 직원분들이 친절했어요"

"깨끗한 숙소, 직원들의 친절함 모두 다 좋은 기억 특히 모든 관광지와 가까웠음"

"좋습니다"

"직원이 친절했습니다."

"서비스 및 셔틀 픽업 서비스는 너무 좋습니다만 방 청결 상태가 좀 미흡합니다."

"I stayed two nights at Executive Hotel Pacific Seattle in mid-August. The check-in was smooth, the room was clean and comfortable, and the bed was excellent. Aside from the lack of a bathroom ventilation fan, the facilities were fine. Sadly, my stay was ruined by the conduct of a female front desk staff member working the night of August 12 into the early morning of August 13. When I politely asked for fresh towels around 11:30 PM, she reacted with irritation, falsely claimed it would cost $40, and spoke dismissively. Towels were promised but never delivered, and I waited nearly 40 minutes before reusing a damp towel. Later, when I reported a broken hair dryer, a male staff member tried to help and asked me to wait. While I sat in the lobby, the same female staff member returned from outside. She clearly knew why I was waiting — I even overheard the male staff asking her via radio — yet she ignored me, warmly assisted other guests, and tried to walk away without an update. After more than 15 minutes, I asked again, and she only said she could not guarantee anything and that I should keep waiting. I communicated clearly, never struggled with English, and gave no reason for such hostility. The difference between how she treated me and other guests left me humiliated. Although another staff member eventually helped, this unprofessional behavior outweighed the positives. Until management ensures respect for all guests, I cannot recommend this hotel."