Find hotels near Downtown Punta Cana, Punta Cana from ₩60,990

"No, only thing that was fresh was the egg station."

"Very clean. Staff very friendly and helpful, but many do not speak English. Buffet was very good and its presentation was amazing ! Must make reservations for restaurants a couple of days in advance as they fill up fast. Entertainment was very good. 70's/80's night was my favorite. Had an 80min deep tissue massage by the pool. I can honestly say it was one of the best I have ever had. Blue Lagoon excursion a must!! Overall I was very pleased and would definitely stay here again. "

"We had a great stay at Serenade Punta Cana Beach & Spa Resort. The property is very clean and well maintained, and the amenities overall are strong. It never felt overcrowded, which made the experience even more enjoyable and relaxed. The beach is spacious, giving you plenty of room to unwind without feeling packed in. The team truly stood out—everyone was warm, welcoming, and consistently helpful throughout our stay. For families, the waterslides are a big win—fun, easy, and a great way to keep kids entertained. Food-wise, the buffet was a highlight with great variety and quality. The specialty restaurants were a bit mixed—some were excellent, others a bit less memorable—but the teppanyaki experience was fantastic. The chef brought great energy and made it a fun, engaging dinner. Sushi was creative (a bit reinvented, but enjoyable), and the burger truck by the beach was a great casual option done right. If there’s one opportunity, it would be expanding the sports offering—adding tennis, pickleball, or padel courts, or even partnering with a nearby facility, would elevate the overall experience. Overall, a very solid stay with a great balance of comfort, service, and atmosphere. Definitely a place we’d come back to. "

"The staff were professional and "

"Meals were amazing!"

"Overall, we had a positive experience. The location is very good, close to shopping malls and restaurants, and the pool area is also nice. However, the level of English among the staff was somewhat limited. The room seemed more suited for business travelers than for a family vacation, particularly due to the limited storage space for luggage. We would recommend the hotel, but with some limitations."

"Excelente servicio, lugar muy limpio y buena comida. "

"My friend and I stayed for three days, and unfortunately it was a very bad experience. We received the room two hours late because it hadn’t been cleaned yet. We never had direct communication with the host and were never given an access code to enter the room. If it hadn’t been for the building’s doorman, we would have been left outside. On top of that, the internet was very poor and barely worked. The shower had almost no water pressure, and to make matters worse, the power went out one night and we had to find someone to help us reconnect it. Overall, it was a very disappointing stay. "

"Not sure were to start, dirty livingroom furniture, bird droppings on kitchen chairs, broken jacuzzi, pool is being cleaned with house broom...so not that clean. Moldy daybed outside, tiles outside by the patio door all moldy, 3rd bedroom door was kept locked so no access, we didn't need the 3rd bedroom but still makes u wonder why they kept it locked up. No plumbing in the kitchen sink...and we were never told about this! Found out when we woke up one morning with water on the kitchen floor. The sink was hooked up with a flex pipe going into a big bucket underneath the sink and the pipe had fallen out of the bucket. Fly squat was stored with the kitchen utensils, coffee maker with no coffee pot, no can opener and the cherry on top of the sunday...found a huge cockroach under the kitchen sink while trying to reinstall the pipe in the bucket. Host was sympathetic to us with the issues but we never heard back from the owner...last message was that they were going to leave it in Expedia's hands when we asked for a partial refund as in order to salvage part of our vacation we were forced to find another location that was sanitary."