더럼 헤리티지 코스트 아파트

“It was terrible and got worse the more I investigated. The drains were blocked and the bathroom not cleaned, dirty towels on the doors and the bed had black bits through the white sheets! Thank goodness the sheets were white so I could see how dirty it was!”

“특히 밤, 새벽 사이 근무하신 분들의 친절한 서비스에 감사드려요. 셀프 세탁시설, 노트북과 프린트 사용할 수 있는 라운지가 있어서 무척 편리했구요. 제스몬드 메트로가 가까이 있어서 다니기 편리해요. 호텔 주변 가벼운 산책도 괜찮더라구요. 리셉션 옆에 스타벅스가 있어요! 룸에서 요리하기도 편리해요. 다만 1층이 아니라면 케리어를 운반 하는게 조금 까다로우니 참고하세요.”

“Fantastic property and great price.”

“You most certainly receive value for your pound here! The rooms are immaculate and the rain showers in the washrooms are amazing!! This is our 3rd stay here!”

“The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open.”

“Fab little apartment. Really clean and ideal for a 3 night stay while my daughter was having surgery in the RVI - ideal location too. Really friendly staff too. ”

“0/5 – Worst stay of my life. Plummer House Newcastle was an absolute disgrace from start to finish. The room was filthy on arrival — dirty sink and work surfaces, stained floors, damaged furniture, worn cabinets, filthy fridge, marked and stained chairs, and mugs that looked like they hadn’t been properly cleaned in months. This is not “student accommodation” or “serviced living” — it’s neglect. The female manager was rude and unprofessional, even trying to make me check out 12 hours earlier...