Find Business Hotels in East Coast

"Excellent host, clean room with a great view, the daily staff for aerobics and events did a great job!"

"Every body is nice and good service at a professional standard… "

"We have been doing family vacations for the last 5 years in the DR. This all inclusive resort was the best one by far we have been to, especially being part of the excellence club. The food is absolutely amazing at the restaurants. The staff is so nice. It was so calm and peaceful. Only comment I would say is about the housekeeping, it was not the cleanest. Other than that, everything else was excellent. We will definitely be back!"

"I really liked the water park and pool. "

"Excellent resort! We stayed for 6 days and the Privilege package was very good. We had a butler, Héctor Rafael, who was very helpful and kind, attentive to everything we needed. He really took care of everything. Thank you again! We thoroughly enjoyed our stay and would definitely do it again."

"Ismael, Juan Mendoza, Reyson, and Annamaria made this resort special. Do not let them go"

"The resort was beautiful, and the staff were incredibly friendly and kind. Our host, Bolivar, was amazing, so welcoming and attentive. It was really nice to have someone check in on us every day and make sure everything was going well. We also really enjoyed the food and the variety of options available. My friend loved the seafood (lobster, crab, and shrimp), and I absolutely loved the steak! The beach was gorgeous and we loved that we can get snacks anywhere and anytime. We would definitely come back Majestic Mirage. Negative but not necessarily towards this resort: Canadians seem to pay almost 30% more for everything, excursions, clothing, tipping, and currency exchange. For example, I exchanged a $100 bill at the casino and received approximately $60 back. I understand exchange rates, but 30-40%is a lot. This must deter a lot of Canadians. I also wish there was a welcome package or more consideration for guests who don’t drink alcohol. Alcohol seemed to be a major focus, which would be great if we drank. We’re just a different type of guest, but we still tipped for every non-alcoholic drink we ordered. Lastly, this is more of a complaint with Expedia. Our flight did not include luggage, and Arajet charged over $500 CAD for two checked bags. In addition, we had no transportation arranged upon arrival and were approached by many people claiming to be taxis, which felt uncomfortable and confusing. I wish this information had been made much clearer ahead of time."

"We have stayed in Excellence resorts twice before (Punta Cana and Playa Mujeres). When we checked in to the Excellence El Carmen, we did have a few somewhat minor, but annoying issues: 1) No hand soap in the bathroom (they use bath gel near the sinks, but we didn’t have that either). 2) The table in the living area still had drink rings on it from a previous guest. 3) There was no “Do Not Disturb” sign in our room. Also, the hot/cold knobs in the bathroom were reversed, so turning the “cold” knob turned on the hot water. No major issues, but it felt like a lack of attention to detail that was surprising for an Excellence resort. The resort grounds were amazing and immaculate. Definitely made the stay feel like we were at a true luxury resort Dining was a bit of an issue. We had a group of five and we found we generally had to wait between 30-60mins for a table for most lunches and dinners. We managed it by getting on the waitlist before we were hungry, but seems like an issue that could be managed by opening another restaurant or having more staff/tables in the existing restaurants. Room service was terrible. We called for two items and were told it would take 30mins, but it took around 1hr 15mins to get the food. The Guest Experience staff, specifically Dilson, was great in recognizing the issues and making some special arrangements for us to make our stay as enjoyable as possible. His efforts definitely helped improve our experience and how we felt about our stay. "