โThe staff were friendly and wonderful and helpful. The room was updated, clean and large. The main areas were clean and quiet. The areas around the hotel are great for shopping with the large mall across the street. Great location with easy access from the highway. My room was directly on the highway side and I heard nothing. Breakfast was extensive with offerings, hot and the area was kept clean and the food was delicious
I travel often enough and at this place gets top marks! Will definitely...
โPeople at the Front desk received us while talking through telephone. No breakfast which is quite surprising. Hard to believe how this hotel get hogher than 7.0.โ
โThe Heathman is always my first choice when staying in Vancouver. Itโs always clean, quiet, the staff is friendly and the restaurant is delicious. โ
"The location is excellent. Overall, the staff are friendly. The rooms are spacious and decent, but they do not meet the high-end quality I imagined when booking. It's an average hotel, but it has a few drawbacks.
Firstly, it was listed as offering free breakfast, but instead of an actual free breakfast, they provide a credit that can be used like a voucher for the total amount. The breakfast itself is not great for the price, so it doesnโt seem worth selecting. Additionally, there is no bathtub in the bathroom, which is a disappointing omission.
The tap water is also quite murky. They claim itโs mineral water, but it just looks dirty. Being sensitive, I also experienced minor skin irritation after using the water.
The pool and fitness center are somewhat small but usable. This hotel is $40โ50 more expensive than others, and I booked it for the pool and breakfast as its advantages, but they werenโt particularly necessary, as the experience is ultimately similar to other hotels.
It wasnโt a bad experience, but Iโll likely try other hotels next time."
