“We have stayed at SpringHill Suites by Marriott multiple times in other cities and have always had good experiences. Unfortunately, after this stay, we will not be staying again. We were extremely disappointed with the cleanliness of the hotel and our room, and the hotel itself smelled of cigarettes.
When we arrived, our toilet was clearly dirty and appeared to have been used, with stains still in the bowl. We went to the lobby to ask for someone to clean it, but the front desk remained empty...
“We have stayed at SpringHill Suites by Marriott multiple times in other cities and have always had good experiences. Unfortunately, after this stay, we will not be staying again. We were extremely disappointed with the cleanliness of the hotel and our room, and the hotel itself smelled of cigarettes.
When we arrived, our toilet was clearly dirty and appeared to have been used, with stains still in the bowl. We went to the lobby to ask for someone to clean it, but the front desk remained empty...
Alexandra