허튼 호텔 검색: 지금 예약 가능한 인기 숙소

“We were in town for a funeral. Check in was at 1:00 pm and the funeral was at 2:00. We got to the hotel at 12:45 and the reception was extremely rude. She said the room wasn’t ready and we were early. I told her it was no problem, we knew we were a bit early and could wait until the 1:00 check in time. She said that they hadn’t even started cleaning our room and she was mumbling under her breath and be very ugly about it. I explained that we traveled five hours for this memorial service and just...

“Jennifer was fantastic”

“Smoking smell!”

“Towels In the bathroom were stained as well as the bed sheets.”

“Everything went well just elevators need to be maintained more often. That it.”

“We were on the 21st floor and the hot water in the shower and sink never got hot. We stay here all the time and have never encountered a hot water issue. Called the front desk and they said maintenance would look at it. The next morning same thing. Ran the shower and sink for over 20 minutes and the water never got over 94-95 degrees at best. Not sure what the problem was but it definitely was not fixed. We have been on floors 12 through 20 before and this never has occurred.”

“Staff was very friendly. Room was clean. Breakfast was too small to feed entire hotel. Elevator broke when I was in it. Construction going on with no warning on website. Several charges to my room still pending a week later with no action taken after I have called several times.”

“Blow dryer did not work”

“Staff was outstanding and very helpful and very courteous. Cannot say enough about how easy it was to communicate with them. Breakfast was the best I have had in years. My compliments to the chef.”

“I always stay at this specific hotel when I travel to the area. Always a great experience. This time wasn’t bad but it’s been better. I was on the highest floor although I requested a lower level and the room seemed a bit different than the lower floors. There was a bit of an odor similar to a nursing home (no offense intended). I also noticed some stray hair on the bathroom floor. The bed was not comfortable either. It was rather hard. Although this visit wasn’t at the quality level I have...

“This was my second stay at this location. For some reason the exterior doors were poorly sealed (2x). Many small bugs flying around room. Had to jam towel in door gaps to try and mitigate.”

“Everything was good and house keeping was on top of things”

“The room was dirty, smelly, small, the water lukewarm, the aircon made a noise all night I thought it would quit, the sink faucet seemed it would fall off, the few towels were small and thin, the breakfast was sparse. The door to the bathroom did not close leaving a 2” gap because the bottom was warped and coming apart. There was also a dent where it seems someone punched it. They painted the door instead of replacing it.”

“Tout était parfait”

“This hotel lacks corporate investment. The rooms are clean, but amenities are scarce. There is just one fast food restaurant in this casino and Cattleman restaurant is open for 4 hours day and no room service or breakfast on site. You have to pray for door dash. The Louisiana Board walk is Zombie movie set. I was so disappointed. Food was aweful. I went to KFC and went back Texas.”

“Staff were so friendly and breakfast was delicious!”

“When we got into the room we noticed some black stains on the bed but they turned out not to be stains it was cigarette burns, holes, through the bedding. Even though the room was a smoking room, the presentation could have been better. also the mattress has a loth of black stains. When sitting on the bed, idk what is used to uphold the bed but it sounded like a metal ball or something. The best things about the room was hot water, the refrigerator, & working ac unit. The metal bar on the...

“Internet was spotty at best. Restaurants closed both nights there (T/W). Yet very clean and spacious room and nice staff.”

“Smooth check-in. Clean rooms. Staff was excellent. The only thing was they could do better with the breakfast, not very fresh or tasty.”