Hayes, London hotel rooms at the Firmdale

"This was probably the best hotel I've ever stayed at in London, and I've stayed there countless times. It's in a fantastic area, the staff is remarkable--just a stellar place to stay."

"Convenient, good services great location 5 min from the Tube"

"Great location, the included breakfast was very nice. "

"Great"

"Great hotel in a wonderful area "

"Fantastic view!"

"Everything was just as it always is very clean very efficient very welcoming which is very important. The reception staff helped me a couple of times for which I was very appreciative. Enjoy the food in the restaurant and a lovely glass of wine with very glad to see you had white Zinfandel from California. I have sent an email about the dreadful experience I had with the minicab driver that you arranged for me I think it was with comfort cabs. You might be worried of letting anybody else go with that company and maybe find a different one. I was really quite afraid in the back of that cab."

"Fabulous room, good service. Super convenient location!"

"The hotel was amazing, all the staff were really nice. "