Hayes, London hotel rooms at the YHA

"Absolutely amazing experience. Clean and everything you need. Staff makes you feel safe. Was out late and there was a sketchy guy following me and yelling things at me. I made it to the hotel and let the staff know, they all stepped in without hesitation. Would highly recommend. Will be staying here if I ever come back to London."

"Perfect stay and lovely breakfast. Fan in room great. Bed a little on the small side for a double. Went to the Fawlty Towers experience which was brilliant!! "

"Clean hotel in great location of the city. The staff were very helpful and knowledgeable. We had a king suite and it was a good size for a couple. The bed was comfortable the and room was clean. Only thing was the noise, our room was right across from the elevators on our floor and the noise travelled easily. "

"Tidy not spotless but kid friendly. Staff were nice. Swimming pool part under constructions."

"This property is very well located, it’s literally next to the Tower Bridge and Tower of London which is a plus if you’re planning on going there. 9 minute walk to the train station which is also a plus and 9 minute walk to the pier where you can ride an Uber boat to get around London and main attractions. The downside is that there’s no amenities at all. No pool, no toiletries which I find very odd, the rooms are very outdated, the building is not that old for how outdated was the room from inside. They don’t even provide wash cloths, we found our door room open after we left for the day. We tried to seek assistance from concierge but we got a lot of “I don’t know” so we had to relay a lot on our phones and google. There are no blackout curtains so it was hard to fall asleep as the lights from the river and bridge were really bright. If you’re looking for location convenience this is your place but if you want to spend relaxing time in your room, this is not it. "

"Perfect stay"

"The staff was friendly and helpful, the rooms were small (which we expected) but clean, the bed was very comfortable, and the location was beautiful. "

"Great "

"Nice location! Easy walks to all the good stuff. Plenty of great restaurants and pubs and easy Underground access. Staff was great!"