하트 오브 잉글랜드 아파트식 호텔

“We really enjoyed our stay at The Lakes by Yoo. Everything was clean and well designed and the pool and spa facilities were good. Most importantly the staff were welcoming, friendly and helpful. There was a minor issue with our original room so they kindly upgraded us to a suite for our final night, which we weren't able to stay in as we had to leave due to a family emergency, but the gesture was greatly appreciated. We hope to visit again in the future! ”

“Decent apartment, aimed at long stay I’d guess. Comfy bed No toiletries, would have liked tea, coffee, milk, kitchen roll or something kitchen wise…and a dishwasher rather than a washing machine…but as I say fine for longer stay Also lounge sofa smelt bodyish Good communication though ”

“Lovely bright and airy 2 bed apartment with balcony. Great location opposite the park with a few minute walk into Gloucester centre and quays. Very clean with good amenities apart from lacking a dishwasher .. which on this occasion was not a problem for us as we only stayed 2 nights and eat out. Easy parking in property’s own car park. Did ask about parking for an extra car but wasn’t too happy about the location or tidiness of this as looked run down with rubbish and nails etc on the ground...

“Excellent from start to finish, check in was seamless and communication was great. The room was spotless, with everything you could need and more. Location was brilliant, less than a minute walk to restaurants, bars and shopping. Not essential but the parking you can book is cheapest in Cheltenham.”

“the room was okay but it smelt like damp and thier was quite a lot of black mould behind the sofa”

“The room was spacious, and provides was a complimentary breakfast and beverages to drink. The ensuite is a nice large size. Car parking can be a bit of a squeeze if there are guests with cars staying in all of the flats. There was good friendly communication with the owner most of the time. The WiFi was working, but for some reason not the smart TV. Maybe a previous guest messed it up. The house is on a good bus route, with a stop across the road and regular buses into Derby city...

“The room was spotless”

“Great location. Awesome customer service . ”