실제 이용 고객 후기
2/10 - 너무 별로 예요
sharri
2024년 7월 24일
별로예요: 청결 상태, 객실의 편안함, 소통
WARNING DO NOT STAY HERE! Please read
Rixx apartment, Ben tanh apartments- all the same, they go under different names and give u what ever is available at the time. Check address before booking. Very disappointed. We paid for a 3 bedroom apartment that sleeps 8. It was meant to have 3 king beds and one futon. Instead we were given 1 x 1 bedroom apartment & 1 x 2 bedroom apartment. Kids had no futon to sleep on,had to use this foam off the chairs. The apartments were dirty and old. With old wooden furniture.
This was not luxury at all. Pictures totally different. We had 5 adults and 2 kids with only 5 towels to use, asked for another 3 towels and was charged extra dong. No fresh towels were given. Was told we had to pay to change the TV to English. Asked for late check out, doesn’t even reply to my messages. Very poor communication.
Pool is very outdated, nothing like the pictures. DO NOT STAY HERE! HE DOES NOT DO HIS JOB CORRECTLY. LIERS !!! ROBBERS!!! NO REFUND GIVEN OR APOLOGY!!! We will not stay here again, nor recommend anyone!
2024년 7월에 2박 숙박함