“Beware of amenities fee- not disclosed at check in or check out. Got email with the fee- since not disclosed, it’s unfair to charge. The hotel staff seemed not too interested in listening to my concern. Followed up with an email about it. But hotel did not respond to my inquiry. One of bed sheets had weird stain. The carpet in the room also stained. The restaurant was closed for a couple days- nice to know that prior- so that was also disappointing. We have stayed at this hotel a few times in...
“Beware of amenities fee- not disclosed at check in or check out. Got email with the fee- since not disclosed, it’s unfair to charge. The hotel staff seemed not too interested in listening to my concern. Followed up with an email about it. But hotel did not respond to my inquiry. One of bed sheets had weird stain. The carpet in the room also stained. The restaurant was closed for a couple days- nice to know that prior- so that was also disappointing. We have stayed at this hotel a few times in...
Carolyn