"Beautiful location!!!! From the shuttle drivers, bellmen, front desk, housekeeping, concierge, and dining staff - they were all so warm, welcoming, knowledgeable and helpful throughout or stay!"
"The hotel has excellent facilities, in particular with private outdoor hot spring water bath, which is very enjoyable. The staff is very friendly. The breakfast is excellent, but little too expensive. The hotel also has shuttle bus to the train station. Some facilties need proper maintainence, such as basin. Cleaness could be improved. Overall, this is a good hotel."
"A vibe of a hotel that once was great and is falling into disrepair. Before booking I was debating between this and another hotel which was a few thousand yen more expensive. I rather wish I had booked the other one. It’s not that this place is bad….but it’s not really worth the price either.
To start with, we booked a non smoking room. But when I checked the property details on this website, it said I booked a smoking room. The staff assured me they would change it when I called them.
But...
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