“Single room for 1 night, a bit cosy but the price was unbeatable. Quiet, clean, comfy bed, good shower amenities, easy parking, polite staff, good wifi.
Only improvement I can suggest is to put a darker curtain as quite a bit of light goes through during summer.”
“Made to feel very welcome and hotel kindly arranged a late check-in without fuss. The room was comfy and clean and the breakfast first class. Nothing was too much trouble. Hotel is in a super location on the bridge with views of the river and just a short walk to shops and amenities. Very friendly - will always go back when visiting Thetford area.”
“A wonderfully quirky cottage, but with everything you need: a well-equipped kitchen; some of the comfiest beds I've slept in; big sofas for lounging on and a landlord who's quick to reply to questions. Ideal for a family - bedrooms are adjoining. Thoroughly recommended. ”
“Slept well and comfortable staying in this hotel. The breakfast is fantastic and well served.
Receptionist is very friendly and nice
I would stay here again for next visit to Norwich.”
“Spacious, well equipped rooms. Good selection of options on Restaurant menu. Also great value for money.
Only slight negative was the bed was quite hard compared to our preferences and the pillows were too thin providing limited support for a side sleeper. ”
“Every member of staff we interacted with exuded quality service. Nothing was never too much trouble. Punctuated with being friendly and sociable; a difficult balance to get right ”
“We had a wonderful stay in the Shephards Hut at the White Horse. The experience genuinely surpassed my expectations. The Hut itself is very high quality, and the amenities were great. A very well furnished kitchenette enabled us to cook a hearty breakfast - with all of the ingredients for a fry up provided for us in the fridge! A very lovely experience, and our dinner in the pub on the day of our arrival was very good too!”
“We stayed here due to a wedding at nearby Bruisyard. It was a lovely stay and I couldn’t fault it, a beautiful setting full of nature and a very well preserved property. Liz was very accommodating allowing us to drop our luggage and car off earlier than check in; we also came down to a very very nice breakfast with something for everyone. ”
“A lovely hotel right in the heart of the town. Very good customer service. Be warned that there are steps throughout the building which made it tricky for our aged parents however we managed to change their room to one without steps to the bathroom with no fuss. Bar service was excellent, we didn't get to down there but the food looked great. ”
“We arrived later than planned and called ahead - this wasn't a problem. Room was clean, shower hot with great pressure, bed super comfy and breakfast was delicious (we'll definitely be back to dine for lunch or dinner!). Place is wonderfully done throughout and staff all kind and approachable. We could hear loud snoaring from the adjacent room (nothing some white noise can't drown out on our phones!) but we appreciate it's part of staying in an old characterful property. Great value for money...
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