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“Staff extremely courteous, our room was clean and well furnished, and the breakfast was amazing!”

“We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again.”

“I stayed for a night with my partner recently and we were very happy with how kind and helpful the staff were, the cleanliness and comfort of the room, and the dinner we had at the adjoining pub! We would definitely stay here again 😊”

“Much better than last time I stayed, Not the best of hotels, but the that is reflected in the price you pay. Mainenance is also quite poor with several light fittings in my room not working.”

“Lovely room, clean and bright. Food in restaurant exemplary, super breakfast. Great stay.”

“We arrived after 10pm the hotel were very helpful in leaving us a message on where to collect our room key from, the room was big and clean, bathroom was good too, we had an enjoyable breakfast too, very friendly & helpful staff.”

“Loved old inn. Staff went over and above to be helpful,dog even had sausage gor breakfast. I found out no lift Expedia said couldn't ca cel without losing my money,when I told them this they said not a problem they would have returned it,again thanks for nothing Expedia. Staff so helpful and helped to get up to bed. Food was to die for had evening meal,lovely fresh cooked menu and breakfast again fabulous. Would recommend and would go again in spite of no lift!”

“Large clean room with crisp sheets on the bed. Both the bed and the pillows were too firm, resulting in limited sleep I was convinced that continental breakfast was included when I booked the room. However the Expedia booking did not state that ,nor did the information sent to the Porters Lodge. The charge was though only £5 pp.”

“Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small”

“A beautiful place to stay, would highly recommend. ”

“Lovely old hotel with lots of character. Great beer garden. Lovely breakfast and very helpful staff”

“Easy parking. Staff excellent. Room lovely Breakfast very good Would recommend ”

“A delightful B&B. Great Value. I will definitely visit again.”

“What a beautiful room with incredible views. Clean, comfortable with everything you need for a night away. All rooms are adjacent to the pub in a separate building. Opening French doors give a wonderful view. We ate at the pub and the staff were friendly and very helpful. We'll definitely be back!”

“Booked last minute, great place to stay!”

“We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location.”

“Parking can be a problem if arriving later in the evening. Follow instructions given by owners. Breakfast is great staff friendly and helpful. Keep entry instructions handy as had a little trouble finding codes. Rooms 7 and 8 are not where you'd think !”

“Breakfast was great & so we're staff. Accommodation was a bit tired. Carpets ruffled & paving & steps were loose”

“it was too old and has no elevator. room was quite cold”