Kobe-Sanda Premium Outlets® Tours

Perfect location on the Walk to get into Universal early and back to your room at the end of a long day. Great breakfast buffet. Loads of eating options on the walk for dinner. Also a great location to walk to the ferry terminal to go across to the aquarium and Ferris wheel.

The location is ok but a tad too far to walk with kids, we end up taking taxis everywhere. The room is new and big but quite dusty in places, like our bed head have a visible layer of dust. We had a window in our room that has no curtains and work lights behind, the light has keep us awake at night. We have asked them, they asked us to buy a sleeping mask instead:( However, our biggest problem with this property is that it advertises as a hotel but it has no reception or services. We can’t forward our luggage to them which is very inconvenient. We stayed for 5 days, when asked to change towel, we’ve been told to wash them by ourselves:(

We had a wonderful stay during our Japan trip and truly appreciated. The location is excellent—set in a quiet area yet within walking distance of nearby landmarks, which made exploring very easy. It’s a great balance between convenience and relaxation. The staff were incredibly friendly and thoughtful, and there were no issues communicating in English. They even contacted us in advance to confirm our estimated arrival time, allowing us to drop off our luggage before check-in, which was very helpful. The room was very well maintained and beautifully designed. We especially loved how it blends traditional Japanese elements with modern style. The heated floor in bathroom and living area were a standout feature and made the stay exceptionally comfortable. Overall, a warm, comfortable, and thoughtfully run hotel—highly recommended for anyone visiting Japan.