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후마 코토르 베이 호텔 & 빌라 여행 후기

5 out of 5
후마 코토르 베이 호텔 & 빌라
Autokamp bb, Dobrota, Kotor, Kotor

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 181개 이용 후기 중 88개" "
평점 8 - 좋아요. 181개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 181개 이용 후기 중 19개" "
평점 4 - 별로예요. 181개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 181개 이용 후기 중 13개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, staff friendly, great location and facilities - really impressive gym too! Missed out on a 5/5 as we stayed 4 nights and the room wasn’t cleaned once which I thought for circa £220 per night was a little disappointing. Plus watch out for the taxi’s - even the ones the hotel order for you are out to get you regarding charges.. ordered two taxi’s from reception for our friends and us to travel about half an hour up the bay… they were charged €40 - we got charged €70. Didn’t realise until after we sat down in the restaurant… poor form from the hotel recommending dodgy taxi services, spoke to others in the hotel and they had found the same so just go careful
2024년 5월에 4박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 5월 17일
Dear Matthew, Thank you for taking your time to write review for us. We are sincerely apologizing for any inconvenience you've experienced. Regarding taxi, we contacted them, and they would like to refund your ride as there was mistake done by driver. We contacted you on WhatsApp for more info. We are looking forward welcoming you again. Best Regards, HUMA Kotor Bay Hotel & Villas

10/10 - 훌륭해요

Eduardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach club was under renovations, but still the property was amazing! The staff were really great and helped us with everything we needed. Amazing experience!
2024년 4월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 4월 14일
Dear Eduardo, Thank you so much for exceptional review and understanding regarding our beach maintenance. Weather didn't allow us to finish it prior to opening. We are looking forward to see you again and to be your host. Best regards, HUMA Kotor Bay Hotel & Villas

10/10 - 훌륭해요

Luke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I cannot recommend this hotel more. Beautiful location and the staff were amazing and so helpful. A big thank you to Marco, Danilo and Milicia who made our stay perfect!
2024년 4월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 11일
Dear Luke, Thank you for your review. We are happy to hear that you have enjoyed in your stay. We are looking forward to welcome you again. Best regards, HUMA Kotor Bay Hotel and Villas

2/10 - 너무 별로예요

Olivia

2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Fabrice

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bonne adresse. Chambre spacieuse et très propre . Petit déjeuner copieux et varié .. Plage sympa avec transats et parasols. Parking payant ( cher ) Cocktails vraiment pas bon et cher aussi .. Ne pas prendre de Mojitos ils ne savent pas les faire comme souvent en Croatie. Personnel sympathique sauf un à l’accueil. Séjour dans l’ensemble agréable
2023년 9월에 2박 숙박함
답변 제공: huma 님, 2023년 10월 17일
Thank you for your feedback. We appreciate your kind words about our hotel. We're sorry to hear that you found the cocktails to be not up to your expectations. We'll certainly take your feedback into account and work on improving the quality of our cocktails. We hope to have the opportunity to welcome you back as our guest in the future, and we will strive to make your next stay even more enjoyable. Thank you for choosing our hotel, and we look forward to seeing you again.

2/10 - 너무 별로예요

sylvie

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
À fuir
L’hôtel a prélevé le montant totale le lendemain de notre départ sans autorisation de notre part alors que l’on avait payé sur le site et passe une nuit bonus,nous avons été obligé de géré cela de Croatie avec un incompréhension de notre interlocuteur d’hôtel.com…je suis furieuse après l’hôtel qui de plus n’a fournit aucune facture(nous étions 2 couples)et à prélever après notre départ…un établissement de cette gamme ne devrait pas agir comme cela..hôtel.com ne nous a pas accompagné comme cela aurait dû.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Breakfast buffet was very good, the staff were amazing in all areas of the hotel. The private beach was great and very relaxing. Room was a good size, but sometimes we missed the cleaning rounds as they came quite early. Overall a great experience and would come back.
2023년 9월에 9박 숙박함

8/10 - 좋아요

Alex

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This is a beautiful resort-style hotel that you can enjoy all day on luxurious private beach or by a shimmering blue-tiled infinity pool. The rooms are spacious with an exquisite panoramic view of Kotor Bay. However, there are some signs of tiring in both the maintenace of the rooms (pealing shower sealing) and senior staff members. For example, we chose this hotel to celebrate our 30th wedding anniversary. We also decided to have our anniversary dinner at the hotel's Mudra Art Cuisine restaurant on the beach. We made reservations via the hotel's front desk. However, when we arrived all dressed up for our special occasion, we found the restaurant was closed! When we requested to speak with the hotel manager on two occasions he was unavailable and never contacted us via the contact information we provided. This is unacceptable for a hotel that positions itself as a 5-star hotel. Other than management not showing much care for its guests the rest of the experience was exceptional and I would definitely consider staying there again.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Remzi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and Pretty
Rooms are clean and nice. We enjoyed
2023년 9월에 3박 숙박함

8/10 - 좋아요

Kåre

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Samy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice facility with great location right on the beach. Large comfortable room with nice bathroom. If you make reservation there make sure you reserve room with balcony with sea view. It make huge difference
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Gareth

2023년 9월에 5박 숙박함

10/10 - 훌륭해요

fariborz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful setting with beautiful staff. Will revisit again
2023년 9월에 3박 숙박함

8/10 - 좋아요

Robert John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property some communal areas need more sweeping cleaning
2023년 9월에 10박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel. Pool, beach, car park, staff excellent. Location great for walks and restaurants. Definitely a great option.
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Need to up their game!
The service at the hotel from reception and beach club definitely does not come with a smile. I found the staff quite cold/unfriendly which was off putting for a solo traveller. I had to wait for an hour on my room and then there was a mix up with other bookings with same surname. Bed sheets were stained - these were changed but not a great overall start. Ahead of my stay I had asked to book a taxi transfer from Podgorica in advance and was told they don’t book taxis only transfers - what is the difference?! So I had to arrange myself. I also received no response to booking a spa treatment in advance. Breakfast was good but the restaurant and beach club are ridiculously overpriced. I don’t mind paying more for the setting but prices were almost double compared with local restaurants and bars.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stylish hotel with lovely staff
2023년 9월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location, amazing view
The view was magnificent. The sea was beautiful but not very clean. It was a bad surprise that money was asked for parking at check-out. A notification could have been made at check-in for the parking fee. There are enough options for breakfast. Room cleaning is satisfactory, but the refreshments are not renewed. The same amount of treats should not be offered to those who stay for one day and those who stay for more than one day.
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incrível
Foi incrível, tornaram meu aniversário inesquecível com um quarto impecável e mimos maravilhosos! A equipe do hotel é atenciosa, café da manhã excelente e a localização é lindíssima!! Uma sugestão: poderiam oferecer/emprestar guarda-chuva para hospedes. Infelizmente, nos dias em que fiquei hospedada, estava chovendo e não tinham guarda-chuva para emprestar.
2023년 6월에 2박 숙박함

8/10 - 좋아요

denizcan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent ♥️
Perfect view, perfect location, perfect breakfast ! Thank you for everything Huma Bay Kotor family.
2023년 8월에 4박 숙박함

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

A

2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Ludovic

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

ke

2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Netzahualcoyotl Ned

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was super friendly and helpful.
2023년 7월에 6박 숙박함

8/10 - 좋아요

jarrod

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 7박 숙박함

8/10 - 좋아요

Clas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함

8/10 - 좋아요

Harri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함

2/10 - 너무 별로예요

CLEVER

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Giselle

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Bianca lie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente hotel, quarto moderno e espaçoso. Recome
Excelente hotel, quarto moderno e espaçoso. Recomendo.
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Efrahim

2023년 6월에 1박 숙박함

8/10 - 좋아요

Serhat

2023년 6월에 2박 숙박함

8/10 - 좋아요

Sarah Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel.... could be excellent wirh some basic changes! Good location, big, well equipped rooms, lovely pool and private beach. Just need a bit of staff training as its a bit hit and miss on service. The deluxe room was perfect except for light blackout...there is nothing to block out the light coming in via the bathroom so you do tend to wake very early!
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

Goran

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bra och vacker omgivning
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous hotel
Really beautiful hotel and the beach was gorgeous with such good food. All of the staff there were great and really helpful. The room was lovely, such comfortable pillows and bed and the views from the whole hotel are stunning. The area is gorgeous with the mountains, such good restaurants as well within 5-10mn walk. The only things that can be improved is the breakfast food because the hot food is cold and they don’t refill water in the room, there are also no towels at the beach in the afternoon so you have to take from your room. But regardless, next time I come to Kotor i’ll definitely stay here again.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Beautiful views
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Alisa

2023년 5월에 3박 숙박함

6/10 - 괜찮아요

Francis

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Whoever rated this a 5-star should lose it’s job
The room was very spacious. King-sized bed, double sinks in the bathroom, very good water pressure in the shower and a living room area adjancent the balcony. Two little details that irritated us about the room, though: two TVs responding simultaneously to same remote and no hand soap. We would say that we experienced four (4) major setbacks : 1) the pools were emptied during our entire stay. As we had booked this hotel specifically for the pools, this was a major drawback. 2) the front desk staff. No responsiveness at all and no signs of caring for the satisfaction of guests (we interacted many times with them). 3) the breakfast was not only underwhelming food-wise, but very chaotic service-wise. It was not the typical buffet-style breakfast offer that was servced, but more of a “à la carte” offer, which was all-included. This, significantly slowed-down the service. On top of that, the wait staff was very disorganized and not efficient. When it comes to the food iteslf, the quality left a lot te be desired for. Main example to give are the eggs benedict, which were served on a plain, untoasted hamburger bun, with a very small egg and a spoonful of hollandaise sauce. It is worthy of a 13-year-old cooking feat. 4) on our second day, the room cleaning crew did not visit our room. When we called reception, they promptly brought towels… but this is again, not to a 5-star hotel standard.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Vivienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fab stay - bonus private beach
I really loved my stay. The private beach is a real bonus. The beach club is very friendly and I could always get a lounger. The reception staff were very friendly. The hotel is a 35 minute walk to Kotor but taxis come very quickly and cost around €6. I found it a great base to explore Montenegro and somewhere great to come back to.
2023년 5월에 4박 숙박함

8/10 - 좋아요

Samuel

좋아요: 청결 상태, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Carmen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles Hotel, sehr aufmerksames Personal, vor allem der private Strandbereich u die engagierten Mitarbeiter dort haben uns sehr gut gefallen! Beste Wahl für einen Aufenthalt in Kotor, wir kommen wieder!
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra hotell, fantastisk frukost och personalen var väldigt serviceminded.
2023년 5월에 7박 숙박함

2/10 - 너무 별로예요

Sara

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Although the exterior of the hotel and the facility was really nice, our actual stay was not very convenient. The room was only clean with a complementary water bottle on the day we arrived. The remaining 4 days it was not clean at all. The cleaning staff are terrible. The floor and the shower and bathroom was never cleaned . It was dirty. The only thing she did was makes up the bed and place new towels. Without cleaning anything. The bathrobe was not replaced since day one and when I asked for another one it took an hour and three follow up calls to get it and when they brought it to me it has a brown make up stain on it. It's very far from the city center and old town of kotor. A long walking distance more than 30 minutes. So location is not very convenient. And it's not easy to find a bus to downtown. You can check google map for the location. When we asked them for complementary water for the next 3 days they refused and informed us to just buy it from the bar and we wanted it for the coffee in the room. On our checkout day one of the staff was cleaning the hotel outside the window of our room with a very noisy device that's like a water spray at 6:30 in the morning and we woke up too early that day because of the noise. Not considerate to the guests with this noise at 6:30 am!!! Overall terrible experience I would never recommend it or even consider going to that hotel again!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with amazing view of the bay.

8/10 - 좋아요

Tim

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This was a beautiful hotel in a beautiful setting. The staff were generally ok, breakfast waitress was lovely and the receptionists were helpful, but there were a few things not so good. The room was not serviced during our stay. There was no coffee in the room, there was no milk available for the room. The handle on our balcony door was missing so we had to change room, but this took a long time trying to communicate because the staff were not good with english. It felt like the hotel wanted our money but didn't want to enhance our stay. It was walkable to other cafe bars and we had much more welcome from these bars and restaurants than we felt we had from our 5* hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel with super helpful staff! Would recommend to anyone.
2022년 10월에 5박 숙박함

8/10 - 좋아요

Sarah 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception is beautiful, staff were friendly. We had a great room with a view of the bay and it was nice and quiet. The room was lacking in coffee/tea. The restaurant onsite is very expensive! I would recommend dining offsite, but there are only a few options within walking distance.
2022년 9월에 1박 숙박함