메이플 셰이드 반려동물 호텔 예약

“I was a really good place to stay”

“Check in took forever, and the key I was given to someone else’s room. I was given a new key and a man that I had never met insisted upon escorting me to it and then opened it with a master key. The room itself stank, toilet seat and counters were dirty. We left immediately, as did the couple whose room I was mistakenly given the key to.”

“Room was clean! Only one elevator for entire building! The other was out of service. Lounge/bar area was clean! The pool was open but, we did not get in because the water was cloudy! The reason we booked was for the pool. So that was a disappointment! This is the second Hilton we stayed at in the area and I feel like these buildings are out dated and need some renovation! Staff that we encountered were nice and rooms although out dated were clean!”

“the front desk people are not friendly at all”

“We expected a handicap accessible room. Those room were unavailable due to “smell”. My father has mobility issues and had a very hard time using the toilet and the bath/shower were not accessible to him. We did not stay the second night. The front desk said they could not refund us because it was booked not directly through them. Very very disappointing that we were not made aware of the unavailability of the handicap accessible rooms. If we had know we would have found accommodations that could...

“My kids loved the interaction from staff, the rooms were clean and the breakfast was very nice... the pool was clean as well”

“Room was clean ; elevator and hall not too clean ; noises from AC and surrounding rooms heard to clearly . Bed made noise everytime I moved and I was in it alone . And NO FREE WIFI…. I thought that was unheard of”