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Hivernage Secret Suites & Garden

5.0 star property
Luxury Art Deco riad, walk to Avenue Mohamed VI

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hivernage Secret Suites & Garden

Interior detail
View from property
Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Breakfast, lunch, dinner served; local and international cuisine
Executive Suite | Bathroom | Bathrobes, slippers, towels
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Rue El Houssima, Quartier de l'Hivernage, Marrakech, 40000
  • Popular LocationPalais des Congrès6 min walk
  • Popular LocationMajorelle Gardens3 min drive
  • Popular LocationJemaa el-Fnaa4 min drive
  • AirportMarrakech (RAK-Menara)9 min drive
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Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite

10/10 Exceptional

Highlights

Yard
Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Suite

8/10 Very Good

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Premium bedding
Pillowtop bed
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

10/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow menu
Premium bedding
Pillowtop bed
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Marrakech

Hivernage Secret Suites & Garden is located in Hivernage, a neighborhood in Marrakech. Avenue Mohamed VI and Jemaa el-Fnaa are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Gardens and Oasiria Water Park. Menara Gardens and Le Jardin Secret are also worth visiting.
Visit our Marrakech travel guideOpens in a new window
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What's nearby

  • Palais des Congrès - 6 min walk
  • Menara Mall - 8 min walk
  • Marrakech Plaza - 16 min walk
  • Majorelle Gardens - 3 min drive
  • Jemaa el-Fnaa - 4 min drive

Getting around

  • Marrakech Central Station - 18 min walk
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • Casino de Marrakech - 12 min walk
  • Cappuccino - Morocco - 13 min walk
  • Costa Coffee - 9 min walk
  • Paul - 8 min walk
  • La Table du Marché - 9 min walk

About this property

Hivernage Secret Suites & Garden

Luxury riad near Jemaa el-Fnaa
Palais des Congrès and Menara Mall are located near Hivernage Secret Suites & Garden, which provides free full breakfast, a free grocery shopping service, and a free daily manager's reception. For some rest and relaxation, visit the spa tub. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • A roundtrip airport shuttle (surcharge), express check-in, and tour/ticket assistance
  • A porter/bellhop, a 24-hour front desk, and concierge services
  • Free newspapers, luggage storage, and a front-desk safe
Room features
All guestrooms at Hivernage Secret Suites & Garden boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, heating, and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Spa tub

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

More

  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for EUR 45.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per room (one-way)
  • Rollaway bed fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hivernage Secret Suites Garden Hotel
Secret Suites Garden Hotel
Hivernage Secret Suites Garden
Secret Suites Garden
Hivernage Secret Suites &
Hivernage Secret Suites & Garden Riad
Hivernage Secret Suites & Garden Marrakech
Hivernage Secret Suites & Garden Riad Marrakech

Frequently asked questions

Does Hivernage Secret Suites & Garden have a pool?

Yes, this property has an outdoor pool.

Is Hivernage Secret Suites & Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hivernage Secret Suites & Garden?

This riad doesn't offer parking.

What time is check-in at Hivernage Secret Suites & Garden?

Check-in end time: anytime.

What time is check-out at Hivernage Secret Suites & Garden?

Check-out is at noon.

Does Hivernage Secret Suites & Garden provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 25 per room applies.

Where is Hivernage Secret Suites & Garden located?

Located in Hivernage, this luxury riad is within a 10-minute walk of Avenue Mohamed VI and Menara Mall. Palais des Congrès and Marrakech Plaza are also within 1 mi (2 km). Marrakech Central Station is 18 minutes by foot.

Hivernage Secret Suites & Garden Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 40 reviews" "
Rating 8 - Good. 4 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

david

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Much better options nearby for the price. This property does not deserve the star rating it boasts. Very run down and shabby
Stayed 3 nights in Apr 2024

10/10 Excellent

Ayana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet spot set in peaceful gardens with pool, great breakfast and extremely kind and helpful staff
Stayed 5 nights in Nov 2023

10/10 Excellent

Kathy, altamonte springs

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 1 night in Feb 2023

6/10 Okay

Merrill

Traveled with group
Liked: Cleanliness
Riad could be 5 star, but Ayoub is the best!!
Temperatures were running even higher than normal so I msg'd the Riad prior to our cancellation date to ensure that the a/c was working well and was assured it was. The riad knew our arrival time because they arranged for our transportation. When we arrived the air in the room was not on (it was 112 that day!) When they turned it on, initially cold air was coming out but within 1 hour, no more cold air. Abraham offered to move us to a "better" room for an additional fee. The room was larger but the a/c unit could not handle the size of the room. We wound up sleeping on the couch because it was the closest to the a/c. We shared our frustrations with Ayoub, a different mgr, and he was completely customer focused. We had to move to yet a 3rd different room, but he assured us that the a/c would work properly and he delivered on his promise. The only downside was no a/c in the bathroom area so you had to shower quickly and then get ready in the bedroom. This riad could be amazing if they would do 2 things...upgrade the a/c in each room (there are only 6!) and improve the level of customer service. Ayoub is fantastic - as is the young lady that cleans the rooms and much of the property - and they are what kept us at the property! Ayoub was truly the one person who really seemed to care about customer satisfaction and would not only keep his promise but follow up to make sure your problem was resolved to your satisfaction. This place could go from good to great...
Stayed 4 nights in Jul 2022

10/10 Excellent

nitsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

AMYN-MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

10/10 Excellent

Carlos, Hallandale, FL USA

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Helpful staff. Towels and robes need an upgrade.
Stayed 2 nights in Dec 2018

8/10 Good

Reece, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like quiet friendly places then this is the place for you! We has trouble finding it because although it's very near to the town it's well hidden. Its set in q nice garden and only has about 6 rooms so a very peaceful place to stay. Staff very friendly and welcoming. Rooms generally very clean although the wardrobe could have done with a bit of a dusting. On site restaurant food very nice but as to be expected, it's a bit more pricey than venturing out to one of the many restaurants in the town. Within easy walking distance of Marrakech main shopping mall and also easy to walk to the new town. Old town only 5-10 mins in a taxi. Hotel was also very happy to arrange trips to see different tourist attractions and the price for these was actually very reasonable. Was a little disappointed they didn't give complimentary water / fruit in our room for our arrival but they did give us a nice mint tea. Room facilities good with good Wi-Fi and tv. Minor niggles aside, we were very pleased with our choice of place to stay and if we ever come back to Marrakech we would definitely stay here again.
Stayed 7 nights in Nov 2018