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Hivernage Secret Suites & Garden

5.0 star property
A stylish retreat near Jemaa el-Fnaa where travelers can unwind after exploring the medina and enjoy complimentary breakfasts with the manager

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Located near Palais des Congrès, Hivernage Secret Suites & Garden offers a peaceful retreat with its spa tub, outdoor pool, and comfortable sun loungers. Guests can enjoy meals at the on-site restaurant and start each day with free breakfast during the daily manager's reception.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
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About this property

Hivernage Secret Suites & Garden

  • Luxury riad near Avenue Mohamed VI
  • Located close to Marrakech Plaza, Hivernage Secret Suites & Garden provides free full breakfast, a free grocery shopping service, and a free daily manager's reception. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • A 24-hour front desk, concierge services, and tour/ticket assistance
    • A front-desk safe, free newspapers, and a porter/bellhop
  • Room features
  • All guestrooms at Hivernage Secret Suites & Garden boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas.
  • More amenities include:
    • Pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with tubs or showers
    • Flat-screen TVs with satellite channels
    • Separate sitting areas, heating, and daily housekeeping

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8.8 out of 10, Excellent, 258 reviews
The price is ₩222,726
₩251,474 total
includes taxes & fees
May 25 - May 26
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Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for EUR 45.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per room (one-way)
  • Rollaway bed fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hivernage Secret Suites & Garden have a pool?

Yes, this property has an outdoor pool.

Is Hivernage Secret Suites & Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This riad doesn't offer parking.

What time is check-in at Hivernage Secret Suites & Garden?

Check-in end time: anytime.

What time is check-out at Hivernage Secret Suites & Garden?

Check-out is at noon.

Does Hivernage Secret Suites & Garden provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 25 per room applies.

Where is Hivernage Secret Suites & Garden located?

Located in Gueliz, this luxury riad is within 1 mi (2 km) of Avenue Mohamed VI and Marrakech Plaza. Jemaa el-Fnaa is 1.6 mi (2.6 km) away. Marrakech Central Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.2

Cleanliness

9.4

Location

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 40 out of 49 reviews
Rating 8 - Good. 4 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Amenities
I checked out before breakfast to catch an early flight but my stay was perfect. The hotel is truly a secret garden tucked in a quiet neighborhood. I arrived early and relaxed by the pool and read until my room was ready. The concierge also arrange for a massage at a nearby spa. If you are ever in Marrakech, you must stay here!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet spot set in peaceful gardens with pool, great breakfast and extremely kind and helpful staff
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Shawn

Every was awesome all staff did an outstanding job. Location quiet and close to the busy district
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Joshwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Best Service

This place was so beautiful and the staff was so incredibly friendly. It is close to all the major sites and the service is amazing.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

STEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing Hotel & Staff - Would recommend for any couples looking for a little private time in a very cozy atmosphere.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Joshwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience

Hivernage was amazing. The garden and pool area are such a nice and quiet escape from wherever you are coming from. The service here is also outstanding, the staff go out of their way on every request.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alyce Slater

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The site is private quiet and beautiful
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Amazing service, lovely staff and Riad is well located and walking distance to restaurants and touristique places
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST SERVICE EVER

Honestly best service ever, made to feel like royalty, no ask too big. Best hotel ive stayed in Marrakesh and will certainly come back
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 1 night in Feb 2023
Verified

6/10 Okay

david

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Much better options nearby for the price. This property does not deserve the star rating it boasts. Very run down and shabby
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Merrill

Liked: Cleanliness

Riad could be 5 star, but Ayoub is the best!!

Temperatures were running even higher than normal so I msg'd the Riad prior to our cancellation date to ensure that the a/c was working well and was assured it was. The riad knew our arrival time because they arranged for our transportation. When we arrived the air in the room was not on (it was 112 that day!) When they turned it on, initially cold air was coming out but within 1 hour, no more cold air. Abraham offered to move us to a "better" room for an additional fee. The room was larger but the a/c unit could not handle the size of the room. We wound up sleeping on the couch because it was the closest to the a/c. We shared our frustrations with Ayoub, a different mgr, and he was completely customer focused. We had to move to yet a 3rd different room, but he assured us that the a/c would work properly and he delivered on his promise. The only downside was no a/c in the bathroom area so you had to shower quickly and then get ready in the bedroom. This riad could be amazing if they would do 2 things...upgrade the a/c in each room (there are only 6!) and improve the level of customer service. Ayoub is fantastic - as is the young lady that cleans the rooms and much of the property - and they are what kept us at the property! Ayoub was truly the one person who really seemed to care about customer satisfaction and would not only keep his promise but follow up to make sure your problem was resolved to your satisfaction. This place could go from good to great...
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil et calme

Très bon accueil. Hotel très bien situé au milieu de la verdure. Personnel souriant et sympathique, agréable et délicieux petit déjeuner.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ILHAME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une Nuit Parfaite dans un Hôtel Exceptionnel

Nous avons passé une nuit absolument parfaite dans cet hôtel. La chambre était impeccablement propre, spacieuse et décorée avec goût. Le lit était extrêmement confortable, nous avons très bien dormi. Le petit-déjeuner était varié et délicieux. Le service était irréprochable, le personnel était accueillant, professionnel et toujours prêt à nous aider. Nous recommandons vivement cet hôtel et nous y reviendrons sans hésitation ! ---
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Wassila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Havre de paix

Tout etait parfait et le service excellent. La localisation etait au calme et pas trop loin du centre ville.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Antonin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Juste parfait

Tout a été parfait. Le personnel est exceptionnel ainsi que l'hôtel.. Juste magnifique.
Stayed 8 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Le calme de l établissement, la décoration soigné, petite piscine mais très utile, le tout dans un quartier retiré et sécurisé
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, amenities
Établissement propre et entretenu tous les jours. Changement des tapis lorsque nous y etions. La salle de bain de notre chambre est à revoir : robinetterie , douche.
Stayed 5 nights in May 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
We have booked our Holiday for one week in Hotel Hivernage Secret Suites & Garden but unfortunately, the Room was very cold the Carpets and the Bath towels were very old the Restaurant is no Restaurant it was a room with a feu table no atmosphere, for me it didn’t look like a restaurant. At the Breakfast, there was no service we waited for 20Minuts and we couldn’t help our self’s Because it was a very small variety that we couldn’t eat after that we went out to eat our Breakfast. The Riad didn’t look like on the Internet, it's Small. The TV remote control had old Batteries you can`t change the TV Stations. The Terrassa on the ground and on the top floor had very poor furnisher. For me, I will give this Riad a maximum of 2 Stars. Unfortunately, after tow night we couldn’t stand it so we went to match better Hotel and also we lost the Money that we paid. In General, don’t believe the rate on the Internet and be Shure before you book online its your Monay!
Stayed 7 nights in Jan 2019
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Helpful staff. Towels and robes need an upgrade.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Reece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like quiet friendly places then this is the place for you! We has trouble finding it because although it's very near to the town it's well hidden. Its set in q nice garden and only has about 6 rooms so a very peaceful place to stay. Staff very friendly and welcoming. Rooms generally very clean although the wardrobe could have done with a bit of a dusting. On site restaurant food very nice but as to be expected, it's a bit more pricey than venturing out to one of the many restaurants in the town. Within easy walking distance of Marrakech main shopping mall and also easy to walk to the new town. Old town only 5-10 mins in a taxi. Hotel was also very happy to arrange trips to see different tourist attractions and the price for these was actually very reasonable. Was a little disappointed they didn't give complimentary water / fruit in our room for our arrival but they did give us a nice mint tea. Room facilities good with good Wi-Fi and tv. Minor niggles aside, we were very pleased with our choice of place to stay and if we ever come back to Marrakech we would definitely stay here again.
Stayed 7 nights in Nov 2018
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hivernage Secret Suites comfy yet "authentic"

Hivernage Secret Suites was what we hoped for -- a comfortable, roomy place centrally located but still outside the congestion of Medina. In many ways, it felt more like a mansion than a hotel. Well maintained, and showed heritage unmatched by new hotels. More privacy than a bed-and-breakfast. Not a riad, since it is not built around a central courtyard. However, the advantage of the layout is spacious feel to the beautiful gardens and pool/patio areas. We found the food delicious and eating poolside was lovely. The staff was unfailingly eager to please. Big balcony went unused due to early October heat. Safe, modern neighborhood. At the very outer range of walking distance to Medina, but easy to get a taxi. The only minor complaints were balky cable TV reception and wi-fi that didn't quite reach to our room. We didn't visit Morocco to be glued to electronics anyway.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

HANANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour magnifique

Un endroit exceptionnel à Marrakech pour passer des momemts agréables, géographiquement est situé près de tout, je recommande vivement.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff great location and beautiful suites, I would stay there again.
Stayed 3 nights in Aug 2018