"Some of the rooms in certain towers are a bit outdated and could use some renovations, similar to those done in other rooms. The room itself was decent, but the housekeeping could have done a better job. There were shoe prints on the bathroom floor and coffee rings on the table.
We also had a handicap-accessible bathroom, but the shower drain was clogged, causing water to backflow into the bathroom and the room entrance. Maintenance came quickly and unclogged the drain, but the floor still got wet. I don’t prefer having a handicap-accessible bathroom because the floor gets wet even with a towel on it.
I had to call maintenance again because the showerhead hose came off, and I had to get a replacement. Maintenance came quickly for that call as well.
Finally, I wish the rooms had microwaves. I never understood how a hotel with restaurants doesn’t have microwaves in the rooms so people can reheat their leftovers. "