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"Everyone helpful "

"Street facing rooms are noisy with traffic noise. But overall lovely facility"

"This property has so much potential for being incredible, however… it’s just really good. The bellmen were outstanding!!! Everyone of them, every time I need to leave the hotel, or arrive to the hotel! No need for Uber when a taxi is only a 2 min wait. Unfortunately, for us, it rained our whole stay so the rooftop bar wasn’t open. I really wanted to experience that. The bar downstairs, was incredibly beautiful, but unbelievably empty on a Saturday night! I couldn’t for the life of me figure out why. My room was massive! My girlfriend, &. I both showered at the same time in different showers! Which is probably great, if you wait until the last min to get ready in the morning, and are running behind. lol The room also had a Suna, or steam room in it! My room seriously needed to be updated! However, my Tv was huge, & my bed was incredibly soft, & comfortable! The front desk had the kitchen prepare my girlfriend, & I 2 box breakfasts to go! We had breakfast included, but we had to be at the meeting point for our tour to Portofino at 7am the same time breakfast opens at the hotel. Had a great stay at the Westin, just wish my room was updated! "