Thank you for taking the time to share your feedback and for choosing PUBLIC for your stay. We are thrilled to hear that you had a 5-star experience with us!At PUBLIC, we strive to provide exceptional service and create memorable moments for our guests. Your positive feedback encourages our team to continue delivering the highest standards of hospitality.If you have any specific highlights from your stay that you'd like to share, or if there's anything particular that made your experience memorable, we'd love to hear more. Your insights help us continuously improve and ensure that every guest enjoys a fantastic stay with us.We sincerely appreciate your kind words and look forward to welcoming you back to PUBLIC for another wonderful experience in the future.Best regards,Eden JamesPublic Advisor Team PUBLIC Hotel

Thank you for taking the time to share your fantastic 5/5 review! We're thrilled to hear that you had a wonderful experience at PUBLIC.Your positive feedback is truly appreciated, and we're delighted to have contributed to your satisfaction. If there's anything specific that stood out to you or any suggestions you have for us, please feel free to share. We look forward to the pleasure of welcoming you back for another outstanding stay.Thank you for choosing PUBLIC!Best regards,PUBLIC Management Team

Delighted you enjoyed, JI SUN! Looking forward to having you back!

Hyoju, thank you for your review. We are sorry to learn of your disappointment during your visit. We do have multiple rooms for you to choose from designed smartly. Clean, comfortable, and easy. For your next visit, please feel free to contact me directly and I assure that I will personally handle your reservation.

Hi, Thank you for taking the time to review PUBLIC! We are so happy to hear you had such a positive experience with us and enjoyed the self-check-in process and rooms.We are so sorry to hear about the noise disturbance during your stay. We have done everything we can to reduce noise, with the thickness of the windows to the installation in the walls. Though some noise disturbances are out of our direct control so we do apologize. During your next stay, we are happy to provide you with our quietest room. We sincerely look forward to having you back again with us at PUBLICThank you,The Public Service Team

Wow! Thanks for the 10 out of 10 Issac! We are thrilled to know that you've enjoyed your time with us and we look forward to being able to welcome you back again, hopefully soon!

Hi Byunghoon, I am so sorry to see that you did not enjoy your stay with us. I would love to receive more feedback of your experience so we could help. Please feel free to reach out to us through the Expedia message center and we will be sure to follow up with you. We hope to have the opportunity to welcome you back for a better experience. Kira Drumm Director of PUBLIC Service and Experience

Hi Jung Ho, thank you for this great rating. We hope to have the opportunity to welcome you back next time for a 10/10 experience! Kira Drumm Director of PUBLIC Service and Experience

Thank you for this amazing review! Kira Drumm Director of PUBLIC Service and Experience

Hi DeaHee, Thank you for this review. We hope to have the opportunity to welcome you back for a 10/10 experience! Kira Drumm Director of Service Excellence

Hi Sunho, thank you for taking time to give us feedback. PUBLIC is a new idea, for a new age, and designed for what we feel modern people want today. We pride ourselves in providing the most sophisticated finishes, details, and design together with incredibly friendly service, thoughtful technology, exciting entertainment, and curated dining options available that are second to none. Our rooms were conceived as luxurious staterooms on a transatlantic ocean liners and cabins on a sumptuous yacht by Pritzker-Prize winning architects Herzog & de Meuron, one of the best architects in the world. The rooms are incredibly efficient, functional and work like a Swiss watch. Every inch has been thought about meticulously for your comfort. We do offer 11 different room types, perhaps we can arrange for a larger room that may better fit your personal preferences for your next stay. Please know additional complimentary amenities can be sent to your room such as robes, slippers, coffee machines, etc. Requests can be made on our PUBLIC app or by reaching out to PUBLIC Service. LOUIS to Go has breakfast available 7 days a week. Just simply order what you'd like from our website, app, or a PUBLIC Service Agent and the order will be ready for pick up from the LOUIS counter within 7 mins. No line, no wait! We take your happiness and satisfaction to heart and hope to have the opportunity to welcome you back so you can take advantage of all PUBLIC has to offer. Let us know how we can help! Kira Drumm Director of Service Excellence

Hi Nara, thank you for this great review! We hope to have the opportunity to welcome you back again soon. Kira Drumm Director of Service Excellence

Thank you! We hope you come back and stay with us again soon. Kira Drumm Director of PUBLIC Service

Good afternoon, unfortunately we did not receive your review. Your feedback gives us an opportunity to enhance our guest experience.

We are truly delighted that you enjoyed your stay with us. We look forward to hosting you in the future. Thank you for taking your time in providing your feedback.

Thank you for your feedback! We're glad to hear you enjoyed our prime downtown location. We apologize if our service did not meet your expectations and appreciate your insights. Your comments will help us improve and provide a better experience for future guests. We hope to have the opportunity to welcome you back and exceed your expectations.

Hi Daniel - Thank you for your review. We are happy to hear that you had a great time at Public.

Richard, thank you so much for giving us 5 out of 5! Your feedback is so important for us. We always try to give the best recommendations to our guests and we are so lucky to be close to best restaurants in New York city!

We are so delighted that you enjoyed your stay. We look forward to hosting you in the future.

Thank you for your feedback. We are so happy that we were able to accommodate all your needs. We look forward to hosting you in the future.

Thank you for taking the time to leave us a review. We are delighted that you enjoyed your stay and we hope to have the opportunity to host you in the future.

Hi Giyosiddin, thank you so much for giving us 5 out of 5! Hope to see you soon.

Hello, unfortunately I do not see your review. We look forward to your feedback.

Thank you for sharing your thoughts on your recent stay. We're pleased to hear that you found our hotel to be nice, although we understand your concern about the price. Regarding the long lines for coffee in the mornings, we apologize for any inconvenience this may have caused. Im not sure if you were informed but we offer complimentary coffee every morning on the lobby level for guest between the hours of 6am and 8am. We're continuously working to improve our service and will take your feedback into account to better manage peak times.

Joseph, we are glad to hear that you had a good stay here with us. I am sorry if the check in process did not seem smooth to you. However, we always have PUBLIC advisors ready to help guests whenever they need to. Hope to have you as a guest very soon!

Hello, unfortunately we do not see your review. We look forward to your feedback.

Thank you for your feedback. We look forward to welcoming you in the future.

Hello unfortunately we did not receive your feedback. We look forward to your review. Thank you

Hi Kacie, I am happy to see that you really liked the Roof and thank you for recommending it!However, I am so sorry if you could not have the chance to have some rest the last two nights. Your feedback is so important to us, it is a huge opportunity to improve our service. Indeed, we are working on this matter. The well being of our guests is our property. Hope to have see you soon!

I'm sorry to hear about your disappointing experience at the hotel. It sounds like there were several issues that impacted your stay negatively, from the broken safe and curtains to the unexpected minimum spends (This was only for tables. As a hotel guest you have priority access to the rooftop.) and the cleanliness of the rooms. It's certainly frustrating when advertised amenities don't meet expectations, especially when you've paid for a premium experience. Your feedback about the lack of timely response to maintenance requests and the perceived favoritism towards outside visitors is valuable and will be addressed. We will use your feedback to improve their services and ensure a better experience for future guests. We have also reached out via email so please look out for thatAgain

Hi Maria, thank you so much for taking the time to leave such a positive comment to us. We are glad to hear that you had fun at Popular and the Roof. Hope to have you as a guest very soon so you can enjoy a glass of wine on our beautiful rooftop again.

Hello unfortunately we did not receive your feedback. We look forward to your review. Thank you

Good afternoon, unfortunately we did not receive a message from you. We look forward to your feedback as it helps us to making any improvements. Thank you

Good afternoon, unfortunately we did not receive a message from you. We look forward to your feedback as it helps us to making any improvements. Thank you

Good afternoon, unfortunately we did not receive a message from you. We look forward to your feedback as it helps us to making any improvements. Thank you

Dear Neda - We are sorry to hear that we did not meet your expectations. I've sent you an email regarding your stay.

Good afternoon, unfortunately we did not receive a message from you. We look forward to your feedback as it helps us to making any improvements. Thank you

Good afternoon, unfortunately we did not receive your review. Your feedback gives us an opportunity to enhance our guest experience.

We're honored to be your top choice in NYC! Thank you for your kind words, we're glad to have exceeded your expectations, and we can't wait to welcome you back!

We appreciate your feedback! We do offer coffee makers upon request, so please don't hesitate to let us know if you'd like one during your stay. We're always here to make sure you have everything you need for a comfortable stay. We look forward to welcoming you back soon!

Hello, unfortunately we did not receive a message from you. We look forward to your feedback to enhance our guest experience. Thank you

I'm thrilled to hear you had such a fantastic stay! It sounds like you really made the most of your time here, enjoying both the tranquility of our location and the vibrant surroundings of the city. It's wonderful to know you found our amenities like the free yoga in the sky and responsive room service to your liking. We can't wait to welcome you back for another relaxing experience