바(숙박 시설 내)

워커 호텔 트리베카 여행 후기

3.5 out of 5
워커 호텔 트리베카
77 Walker Street, New York, NY

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 604개 이용 후기 중 351개" "
평점 8 - 좋아요. 604개 이용 후기 중 144개" "
평점 6 - 괜찮아요. 604개 이용 후기 중 57개" "
평점 4 - 별로예요. 604개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 604개 이용 후기 중 17개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay, would stay here again
2024년 5월에 4박 숙박함

8/10 - 좋아요

Kerith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely loved the location of this hotel. It was a brilliant base for exploring Manhattan and surround areas. The staff were lovely and helpful. The bed was really comfy and the shower was great. I was in one of the cosy rooms and it was indeed cosy! It had decent storage with a drawer under the bed which was fab in a small room. Sadly my window was opposite an office window so privacy wasnt ideal and it was a little noisy (room 319). The rooms are a little tired. It could do with a lick of paint. My friends blind stopped working and as did my aircon. But both were quickly fixed. You cant beat the location though. I would stay here again.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

LINDA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and surroundings. Rooms are exceptionally small but beds are incredibly comfortable
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Dan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located in a great location near many shops and restaurants and transportation
2024년 5월에 1박 숙박함

8/10 - 좋아요

Tammi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
nice location
2024년 4월에 5박 숙박함

4/10 - 별로예요

sarah

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would never stay here again
2024년 3월에 2박 숙박함

8/10 - 좋아요

Carlos

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
-The room did not have a fridge. -Would have liked the curtains to lower and raise individually. -Hotel did not allow food in the rooms/room service. -hotel restaurant had a private event, would of liked to know that at check in. -when asked for a refresh of the room, the cleaning crew only provided 1 new towel instead of 2, and did not fully turn the bed. -TV channel options. -WIFI, could be faster.
2024년 5월에 2박 숙박함

4/10 - 별로예요

Curt

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk lied to us about servicing our broken ac/heat in room. It was broken the entire 4 days we relayed this to the front desk 4 times. Each time they said that the “engineer” would take care of it. He/she never even came to Our room to look at it!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Max

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Michael

2024년 4월에 1박 숙박함

8/10 - 좋아요

Horace 님, Abu Dhabi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, well located hotel with a convenient coffee shop. Small rooms.
2024년 4월에 7박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 5월 6일
Hi Horace- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

8/10 - 좋아요

Kyla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a good stay at the Walker Hotel! The room was tiny as many others have said but my husband and I found it fine for the 2 of us and we didn't spend much time in the room. Was difficult to get around him to get out of the bed as there's only one side to get in and the beds are very tall, but that wasn't a big problem. The mattress was comfortable but the pillows were very flat and weren't great for my neck. The speakeasy downstairs was great and the bar in the lobby had great coffee but you have to pay a small fortune for it. Our biggest issue was the TV not working. Someone came right away when we asked about it and fixed the cable, but he said he'd fix the Chromecast the next day and he never came back. We were leaving the following day so we didn't follow up but maybe I should have called again. All around a pretty good stay.
2024년 4월에 3박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 5월 6일
Dear KylaThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best,Jalen TeasleyFront Office managerWalker Hotel Tribeca

10/10 - 훌륭해요

Quinton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing location, amenities, aesthetic. Room could use a little sprucing up. Overall exactly what we needed for a 1 night stay.
2024년 4월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 5월 6일
Hi Quinton- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

10/10 - 훌륭해요

Damonte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, everything was in walking distance
2024년 4월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 28일
Greetings, Damonte - Thank you for taking the time to complete this review. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon!Best Regards,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

2/10 - 너무 별로예요

Claudia

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were so small. We stayed for the amenities and couldn’t even get in the bar or get a drink. There isn’t a lot in the area.
2024년 4월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 28일
Hi Claudia - Thank you for taking the time to write this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. In the event that you would like to give us another chance, please reach out directly so we can assist in your next reservation. We hope to see you again soon.Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

James

좋아요: 편의 시설/서비스
Nice and walkable to where I needed to go.
2024년 4월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 22일
Hi James - Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

10/10 - 훌륭해요

Sivan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool hotel, great location, lovely room, kind staff.
2024년 4월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 22일
Hi Sivan - Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

6/10 - 괜찮아요

Cecilia

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Dieguita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location for walking to many sites. Great for visiting my daughter at NYU. Great dining options. Always enjoy our stay.
2024년 4월에 3박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 28일
Hi Dieguita - Thank you for taking the time to complete this survey. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon.Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute hotel! Having a blue bottle coffee attached is such a plus. Room is on the smaller side but that’s pretty normal for nyc.
2024년 4월에 2박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 28일
Greetings, Kimberly - Thank you for taking the time to complete this survey. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon.Best Regards,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

6/10 - 괜찮아요

Lorenzo 님, Satillo

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Liked the area. Rooms are quite small for the rate.
2024년 4월에 2박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 29일
Hi Lorenzo - Thank you for taking the time to write this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. In the event that you would like to give us another chance, please reach out directly so we can assist in your next reservation. We hope to see you again soon.Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

Tracey

2024년 4월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 5월 6일
Hi Tracey- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

8/10 - 좋아요

Oliver

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself was nice and in a good location. Not too far from the metro. We only spent one night there and the bed was very comfortable. The TV didn’t work but we didn’t need to use it anyway.
2024년 4월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 29일
Greetings, Oliver - Thank you for taking the time to complete this review. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon!Best Regards,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

4/10 - 별로예요

Lukas

출장 여행
$30 per night "facilities fee" ("wifi, gym access, etc.") only disclosed at checkout sounds like a BBB complaint to me. Hiding it by deducting it from the incidentals refund is plainly dishonest. It's not an incidental if it's built-in.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Alfred Leo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quirky elegance
2024년 3월에 1박 숙박함
답변 제공: Edwin - Front Desk Manager 님, 2024년 4월 7일
Dear Alfred,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,

10/10 - 훌륭해요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice facility. Our room was modern utilizing RFID entry, powered window shades, dimmable lighting and a USB port on the desk lamp for phone charging. A few more outlets near the bed would have been useful to plug in additional electronics, and there were some signs of ageing in the form of cracks in the drywall and tile grout, but, overall very clean and neat. Oddly enough, no mini fridge, but, not a dealbreaker for me Onsite restaurant (Mostrador) had breakfast, lunch and dinner available, however our schedule did not allow us to explore the menu. There is also a "speakeasy" called Saint Tuesday which can only be accessed via reservation with a staff member. Saint Tuesday was a cozy, very small room with seating and a bar and had a live jazz band playing (apparently a nightly event) and offered classic cocktails, house cocktails, wines, champagne, and draft beer. The beers were limited to a Sunday Beer, Lager, Sloop, and Juice Bomb IPA (which tasted a bit like grapefruit juice- delicious!) Staff was amazingly accommodating, polite, professional, and helpful!!! Every interaction left me smiling. No need to say that the location of the facility is within reach of, well, just about everything. WTC is a 10, maybe 15 minute walk away, subway station was about 6 minutes away, Park Fast garage 6 minutes, Starbucks, 6 minutes....the list goes on and on. Great location, great staff, great dining and sightseeing options. Will definitely consider again if staying in Tribeca!
2024년 3월에 2박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 1일
Dear CharlesThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Jalen T Front Desk ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 22일
Hi Sarah - Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the room sizes they sure do make good use of the design. Not sure how it would feel to travel with more than one person in the room. Was very loud from the traffic at all hours of the night. But that’s not something the hotel can control.
2024년 3월에 2박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 1일
Dear AlexandraThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Jalen T Front Desk ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

Eva

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I only stay at the Walker Hotel in Tribeca when I travel to New York. The hotel is clean, accessible and the staff is amazing. The café and restaurant are also very good.
2024년 3월에 4박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 1일
Dear EvaThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Best,Jalen TFront Office ManagerWalker Hotel Tribeca

6/10 - 괜찮아요

Emily

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Staff canceled my upcoming reservation at this property during checkin of my most recent trip; "you have two reservations" which of was incorrect. I will never stay there again and now I can’t since my upcoming reservation was cancelled.
2024년 3월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 1일
Hi Emily - Thank you for taking the time to write this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. Please feel free to reach out to us directly so we can assist in your next reservation. We hope to see you again soon.Best,Jalen TFront Office ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

Christen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
/ was a great stay
2024년 3월에 2박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 1일
Dear ChristenThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best,Jalen TFront Office ManagerWalker Hotel Tribeca

8/10 - 좋아요

Kate

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room has everything you need but it’s very noisy and loud at night
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Jann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is great if you’re looking for a late-night crowd. The rooms are very small and windows do nothing to help with the loud streets. However, the place is full of cool creative types and would be a blast for the right kind of guest.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

JAMIE

It was a little run down, things didn’t work particularly well (air conditioner, toilet, shower). Sheets and towels were pretty worn out (holes and frayed). Cleaning was just folding towels and making bed and when I asked for it to be swept and surfaces cleaned it wasn’t done very well (still had hair and dirt on the ground).
2024년 3월에 6박 숙박함

8/10 - 좋아요

Kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 3월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 3월 25일
Hi Kayla- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

2/10 - 너무 별로예요

Brett

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Advertised valet parking, but none available. Made reservation solely based on this amenity.

6/10 - 괜찮아요

Pierino Dellibovi

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 4월 8일
Dear PierinoI apologize for any inconvenience or frustration you may have experienced during your stay at our hotel. We truly value your feedback and take your concerns very seriously. Our primary goal is to ensure the comfort and satisfaction of all our guests, and it is disappointing to hear that we fell short of your expectations.Please know that we are actively working to address the issues you've raised, and we appreciate you bringing them to our attention. We strive to provide exceptional service and a pleasant atmosphere for all our guests, and we regret that we did not meet your standards on this occasion.We would like to make it right and regain your trust. If you would be willing to provide us with more details about your specific concerns, we will take immediate action to resolve them and prevent any similar occurrences in the future. Your satisfaction is of utmost importance to us, and we are committed to ensuring that your next experience with us exceeds your expectations.Once again, I apologize for any inconvenience caused. We value your patronage and hope to have the opportunity to welcome you back to our hotel in the future, where we can demonstrate our commitment to providing an exceptional guest experience.If you have any further questions or would like to discuss your concerns in more detail, please do not hesitate to reach out to our guest relations team.Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

2/10 - 너무 별로예요

Victor 님, Watchung

2024년 3월에 1박 숙박함
답변 제공: Edwin - Front Desk Manager 님, 2024년 4월 7일
Hi Victor- Thank you for taking the time to rate this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. In the event that you would like to give us another chance, please reach out directly so we can assist in your next reservation. We hope to see you again soon.Best,Edwin ContrerasFront Office ManagerWalker Hotel Tribeca

8/10 - 좋아요

Lisandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was ok.
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Faroll

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are super helpful and nice. Amazing.
2024년 2월에 5박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 3월 11일
Hi Faroll- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

6/10 - 괜찮아요

Gillian

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was very small but bright ana as pictured. There was an issue with cleanliness. Staff was efficient and lobbybwas nice.
2024년 2월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 3월 11일
Dear GillianThank you for sharing your feedback regarding the size of your room. We sincerely apologize for any disappointment or inconvenience caused by the room's dimensions.We understand that the size of a room can greatly impact the overall comfort and satisfaction of our guests. While we strive to provide accommodations that meet the diverse needs and preferences of our guests, we acknowledge that our rooms may vary in size and layout.We appreciate your feedback as it helps us identify areas for improvement. Rest assured that we will take your comments into consideration when evaluating future enhancements to our room offerings.If you would like to discuss your concerns further or explore any potential alternatives, we encourage you to reach out to our guest relations team. They are dedicated to ensuring your stay meets your expectations, and they will be more than happy to assist you with finding a solution that better suits your needs.Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your patronage and hope to have the opportunity to welcome you back in the future, where we can work towards providing you with a more enjoyable experience.If there is anything else we can assist you with, please do not hesitate to let us know.Best regards,Walker Tribeca Hotel

8/10 - 좋아요

Jennie 님, Plantation

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, great service but too noisy.
2024년 3월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 3월 11일
Hi Jennie- Thank you for taking the time to write this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. Please feel free to reach out to us directly so we can assist in your next reservation. We hope to see you again soon.Best,Front OfficeWalker Hotel Tribeca

10/10 - 훌륭해요

Ryan 님, Woodinville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2024년 2월에 5박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 2월 26일
Dear Ryan Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

Griffin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 2월 26일
Dear Griffin Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Excellent experience at the Walker Hotel in TriBeCa!
2024년 2월에 4박 숙박함
답변 제공: Edwin - Front Desk Manager 님, 2024년 2월 25일
Hi- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 2월 26일
Dear JasonThank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel. Your kind words and positive feedback mean a lot to us.At Walker Tribeca, we strive to provide exceptional service and create memorable experiences for our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. We are delighted that you enjoyed our facilities, amenities, and the overall atmosphere of our hotel.Our team takes great pride in delivering top-notch hospitality, and your recognition of their efforts is highly appreciated. We will make sure to share your compliments with everyone involved, as it will serve as motivation for them to continue delivering outstanding service.Once again, thank you for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. We are always here to ensure your utmost satisfaction.Best regards,Best,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean but small
Room was a shoe box. Efficient and clean, but if you are 2 people, one person will have to climb over the other to get in and out of the king bed. One chair, and sink and wall desk in the room. Rain shower was great! Staff was very friendly and helpful and lobby was a great place to hang. Very close to Chinatown and Lower East side.
2024년 2월에 1박 숙박함
답변 제공: Edwin - Front Desk Manager 님, 2024년 2월 25일
Greetings, Thank you for taking the time to complete this survey. We are thrilled to see that you enjoyed your stay and hope to welcome you back soon.Best Regards,Edwin ContrerasFront Office ManagerWalker Hotel Tribeca

6/10 - 괜찮아요

Sarah

연인과의 여행
별로예요: 직원 및 서비스
TV didn’t work.
2024년 2월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 2월 26일
Hi Sarah- Thank you for taking the time to write this review. Feedback, good and bad, is a gift and we use this to continue to improve the guest experience. In the event that you would like to give us another chance, please reach out directly so we can assist in your next reservation. We hope to see you again soon..Best regards,Jalen TeasleyFront Office ManagerWalker Hotel Tribeca

10/10 - 훌륭해요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small but clean. Friendly and helpful staff
It’s New York. The room was tiny and the building was maybe a little older. But it was clean and comfortable and the tiny room was well laid out and appointed, and the staff was friendly and accommodating. It was close to where I needed to be and an easy walk to Chinatown, little Italy, and the Brooklyn bridge.
2024년 2월에 1박 숙박함
답변 제공: Jalen - Front Office Manager 님, 2024년 2월 20일
Hi Sarah- Thank you for this great review! We are thrilled to read that you enjoyed your stay and hope to see you again soon!

4/10 - 별로예요

Mabellyn

2024년 2월에 1박 숙박함