Residences in North America

"The room was clean and spacious the staff was extremely friendly and very helpful with extending my stay due to my flight being canceled "

"The carpet stunk other than that good."

"Great location to Time Square and Central Park. Comfortable beds and very clean. "

"Great staff"

"The hotel rooms were clean, but old and had very less accessories or features. Not much of facilities, only mark goes to the staff who were nice and 100% location. It on the Time Square which is like 2 mins walk. Full marks just for the location."

"The rooms were very clean and nicely decorated. The beds were comfortable. The staff was very helpful. Very close to Broadway shows and Times Square."

"Clean, house keeping was great, reception was great. "

"It was a great stay for my family. The room we had was a little small square footage wise for a double room but it still wasnt terrible we enjoyed our stay."

"The room was kept clean, bed made perfectly, and we were given plenty of fresh towels most days. The cleaners were very warm and friendly each morning, and the reception staff were prompt and helpful upon check-in and check-out. We only noticed on our last day that the hotel offers complimentary access to a local gym that has a sauna, which had we known we would have used (this is covered in the Urban fee). Overall a very pleasant stay in a very convenient location with great transport links plus a vast and varied array of local places to eat."