“Not only did they have a complementary breakfast, as many hotels do, but they also had a complementary dinner! And also with three drink coupons per person! I had to have them repeat that to us twice when checking in, as I was so surprised! Both the breakfast and dinner were very good. Above average quality food. The serving staff were all very cheery and friendly. We will definitely be staying at Drury properties in the future.”
“My stay was as good as it could be. I had a late check in but there was an awesome person behind the counter with a big smile and a welcome greeting that felt genuine. I was checked in in under 2 minutes, and she placed me on the first floor!! Flawless check in. I then picked up another job, so I went back to the front desk and asked if I could extend my stay. She made it happen so that I didnt have to check out and then check in again so I kept the same room with no hassle. The place was very...
“Front desk customer service is good. My room smelled of cigarette smoke. I was moved from one room to another and the other room smelled of cigarette smoke. The carpets need to be cleaned as I am presuming people are smoking in non smoking rooms. I am sorry but someone is going to get sick. This is a serious issue that needs to be addressed. The parking area is filthy around the property. I am sorry but I am not willing to stay at this hotel again until conditions drastically improve.”