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"I had a fantastic experience staying here! The room was spacious, clean, and airy, with modern amenities that made it very comfortable and relaxing. The staff were exceptionally friendly and helpful – from the front desk to housekeeping, everyone was welcoming and professional. Breakfast was delicious, with a wide variety of options including both local Vietnamese dishes and Western choices – perfect for any taste. One of the highlights of my stay was the tour organized by the hotel. Everything was well-planned, the guide was enthusiastic and knowledgeable, and the entire experience was smooth and enjoyable."

"The staff in this hotel are the friendliest staff I have met on my travels. They go above and beyond for everything for us. They were so polite and extremely helpful. The rooms we had were beautiful. The staff were extremely helpful and helped us arrange amazing transportation back to the airport. They arranged the cruise for us to ha long bay and while we were there kept our extra luggage we couldn’t bring with us. I cannot recommend this hotel enough. "

"Very good would recommend "

"Spotless rooms, amazing breakfast, helpful and kind staff. "

"I really appreciate the hospitality, Mr. Jim was very helpful and responsive. Rooms were clean and nothing was missing. Location was perfect, very close to main Hanoi attractions. Highly recommend! :) "

" Staff were friendly and very helpful. The room was clean, comfortable and cool. Great value for the price "

"This hotel is top notch, five star! At the end of a crazy busy, chaotic day in Hanoi, it was a great, comfortable place to end up! We didn’t spend much time at the hotel because we were out and about. The buffet breakfast was amazing!"

"Incredible stay! The staff were beyond helpful and friendly, the facilities were clean and comfortable, the restaurant and breakfast buffet were delicious. Our room was spotless and the bed were super comfortable. It was a wonderful respite from the bustling and busy streets of Hanoi. We lived enjoying a drink in the lounge and all enjoyed the spa! Couldn’t recommend a place more! "

"Nice property. Great customer service. I would definitely stay here again. "