노스웨스트 로체스터, 뉴욕의 해변 호텔

“This is a very nice place to stay. The bed was nice and comfortable, and the room was very clean. Highly recommend!”

“It was good”

“좋아했던 숙박지였는데 점점 낡아가고 있고 메이컵서비스부터 기타 서비스질도 떨어짐. 위치는 ok.”

“El cuarto estaba limpio pero no había toallas , los pasillos tienen mal olor y la recepcionista no estaba en su puesto hice 26 llamadas al número que tenían al frente y no la cojieron .”

“I had reserved an accessible room with wheel-in shower. When I checked in I learned that room wasn't available nor any other accessible room. The only room available was inaccessible. It was late and I had no choice but to stay there. I was told I'd be moved to accessible room the next day, which did occur but it had a tub with shower chair. The first shower chair was missing a rubber tip on one of the legs and another one was cracked. I did get a replacement the next day. The automatic...

“I stayed at this hotel for 7nights 8days as we are Diamond Plus Members. I did not book through IGH and immediately regretted not doing so. The pool was not open all week. I could not get my room cleaned or fresh towels unless I threw them outside of my door and even then i had to request new towels or fresh garbage bags to be put in. The sink was clogged but the gentleman fixed it immediately. Problem is, he left the black gunk all over the sink and floor. No one came to clean that up. The...