Find Cheap Hotels in Northwest Rochester, NY

"This hotel has two things going for it: it is pet friendly, and they have multiple electric vehicle charging stations. The staff is friendly. The only negative is that the breakfast options are quite meager. "

"Staff was super friendly. Breakfast was ok. One day the food was labeled the other day it was not so I wasn’t sure what it was. The quality was fine. "

"The staff was exceptional "

"I booked a larger room which I paid extra. Upon check-in i was not given that room. When I asked about it I was told I did not book a larger room. After showing them my confirmation they still did nothing. The next day I asked about it again and was told that they did not have those rooms do to construction. Not once did anyone offer to refund me the differance. The room is what you get for the price. Made the mistake of looking under the bed. There was two miss matched shoes and a pack of Razors plus other junk.So that tells you how well they clean. Once again you get what you pay for. Unfortunately my work does not give us enough money to stay in nicer places.... "

"I didn’t even know about the pool! The room was to be ready at 3 but we had to wait over an hour for it to be cleaned. Last I wish that had an elevator. Carrying our luggage up a flight of stairs was hard because my husband and I are in our late seventies"

"Room was clean and comfortable Quiet "

"The staff were very nice upon check-in, the room was clean and had all the necessary amenities. The hotel was also close to major shops, coffee and restaurants."

"We were not told in advance that the hotel was undergoing renovations and were put on a floor that was 90% being renovated. Front desk was almost always vacant of welcoming personnel. If I wanted something, I would have to call out. The room we were given was much in need of renovation: window was missing a pane that made outside noise seem like the window was open; the air conditioner was very noisy and did not work properly once we were able to turn it on; there were no hooks near sink and back of bathroom door to hold towels, robes, overnight kit, etc; the corner love seat is useless (very uncomfortable); key card to enter room would require multiple attempts before "green light" appeared. On the plus side, the room was clean when we arrived. Also, the always available coffee in the lobby was excellent and breakfast buffet was well stocked and maintained. "