6/10 Okay
John
May 16, 2024
Liked: Cleanliness
For reference - I stayed at this hotel May 5-9 2024
My initial experience checking in and looking at the property of Hotel Atitlan was extremely positive and I was excited about staying here. Unfortunately after getting settled in I was quite underwhelmed with the hotel and accommodations which I had expected to be 4 star as marketed. Below are the pros and cons of my experience.
Pros
- Professional staff and with broken English but easy enough to communicate
- Great view of the mountains and gardens
- Poos and hot tub were fun to hangout at
Cons
- NO WIFI IN ANY ROOM - for me, as I was here and also still trying to get some work done this was a major issue.
- Restaurant was overpriced and mediocre at best - better food can actually be found in town or we were going to other hotels that were less expensive but had a better menu and cook
- No A/C in any room - during the evening and morning this was fine but expect to be quite hot during the day
- Be ready to be price gouged - it's $150 to get a boat ride from the hotel - a 5 minute tuc tuc to the port and it's 35Q ($5). This also applies at the restaurant for food and drinks which I found incredibly expensive compared to what I was paying at the Porta in Antigua.
- No ATM on-site
Overall, I expected more. My recommendation is to shop around, there's better value and quality to be found in other resorts / hotels in the area.
John
Stayed 3 nights in May 2024
