โIt was the last hotel on a long road trip, and it was the worst. The first was that they gave us a tool room used by the housekeepers and the door kept slamming shut until 10 o'clock at night. It was really horrible for us as we were tired.
And the pillow smelled like a pile of smelly hair. It's been a few days since I stayed at this hotel, but I can still remember the smell. They need to level up the hotel a little more.โ
โThis hotel was great. But with as many rooms as it has avaiable there was 3 washing machines with one of those machines broken. There was also a lack of signage getting around this large hotel. โ
โThe space for your dogs to go potty feels like an unsafe space for a female traveler. The rooms are nice but my room and floor really smell like dog pee which makes for a not so pleasant stay. Staff was great. โ
โA great bargain for the Reno area these days. Close to the Legends shopping complex if that's your thing, otherwise it
is a bit removed from other Reno activities and downtown is 4 miles away. Casino is all slots after Covid, and I miss the table games. Restaurants are good, and rooms are great. A fine place for a stop over in the Reno/Sparks area.โ
"The hotel condition was overall satisfactory. However, we paid a deposit of US 100.00 when we checked in to the hotel, but when we checked out, we found that it was not returned. Please confirm when the US 100.00 deposit will be returned."
