“The staff was mostly amazing. They were very accommodating with my early checking and always offering assistance. There was a snafu with someone being checked into my room after I had already checked in — which was disturbing to say the least. However the staff was quick to offer apologies and make up for the oversight. There were a LOT of gnats and mosquitos in my room so that was pretty frustrating especially at night when trying to sleep. But my only real complaint was the spa service. I was...
“Beautiful location on an island in the Lake. Beautiful rooms and well maintained property. Would have loved it more if the hiking trails around the hotel were to open 24/7. The viewpoint was very lovely and the food at the restaurant was exceptional. The staffs are well trained and are helpful. Highly recommended and I will definitely come back here again.”
“The place was good and relaxing but it is away from town. No activities in hotel. Good if you want to relax before or after machu pichu. Room is clean and has good views. Breakfast was nice”
“조용한 마을 분위기와 어울려 오래 머물고 싶은 곳이었습니다. 직원들은 너무나 친절했고 그 중 할머니는 결벽증이 있으신가 싶을 정도로 호텔을 깔끔하게 관리하시는 듯 했습니다. 옥상에 있는 테라스에서 마시는 차 한잔도 넘 좋았고 방도 넓고 깨끗한데다 창밖으로 보이는 전망도 멋있었습니다. 그리고 조식도 넘나 푸짐하게 맛나게 준비해주셔서 굿굿! 추천합니다!!!”
“Definitely every single person who visit Cusco should be staying at this hotel. Everything is amazing, wonderful! I do not have words to describe this place.
Food is amazing, super yummy, service is great and the owners are amazing as well.
This place is quiet… you can find peace and happiness. People can do yoga and meditation. The pool is fantastic, the rooms are incredible clean .
Seriously food is really good, every corner of this place is a dream. Free yummy breakfast was the best!”
“This was such a treasure of a property. The rooms had everything we needed and it was so sweet and intentional to see a little towel for multi purpose use such as dusting off shoes, etc. — the grounds were just lovely and you could feel the love and care from the staff team. Florencio is not only the groundskeeper but he also made us fresh breakfast each day. I was really impressed and plan on coming again if I have the pleasure of stopping in Ollantaytambo on the way to Machu Picchu. Highly...
“Great family-owned hotel with comfortable rooms, hearty breakfast, plenty of hot water and friendly staff. It's a bit up from the hubbub of the central village square, so it's very quiet and peaceful. Thank you Sten and Edith for hosting us!”
“총 3번의 객실을 이용하였는데 2번째는 1층의 짐보관소 맞은편 객실, 3번째는 짐보관소 바로 옆 방으로 주었다. 2번째 객실 이용시 와이파이가 거의 안되었기 때문에 3번째 이용시 (짐보관소 바로 옆 방) 바로 룸 change를 요청하였더니 3층 객실로 바꿔줌. 객실이 없는 것도 아닌데 굳이 1층 짐보관소 옆 방을 줄 필요가 있었을까? 하는 아쉬움이 있음”
“Beautiful property set away from town but within an easy walk. Beautiful grounds. We appreciated the included breakfast and on site restaurant for dinner. Our king room was very comfortable.”