Find hotels in Pikeview, Colorado Springs

"Breakfast was a snack, not breakfast."

"The staff was not helpful or friendly at all. We asked about breakfast the first day at check in. We were told a whole bunch of times and asked again about just the complimentary breakfast. We were told it was in the 9th floor from 6-1030 on the weekends and 6-930 on the week days. We were also told if we missed it we could let the restaurant staff know and they would take care of it for us. When we got there at 940 on the first morning, other guests came out to let us know there was no breakfast and that it ended at 9. The restaurant told us it was $22 and no complimentary breakfast is served there. It took 4 hours for us to receive a replacement remote for our room and 6 hours to receive towels because the front desk staff was unable to find anyone from housekeeping to fulfill the request. We only saw housekeeping staff 1 day of our stay. On the final day, the water to the hotel was shut off. We were not notified we would have no water and were just blown off when asking about it. The only bright spot in our trip at the hotel was Lance at the restaurant bar. He was amazing, gave some great recommendations of places to eat and sights to see while we were there, and was the only friendly staff member we met. The other female bar tender we had was extremely rude and blowing people off in the very busy bar area. We came to relax and instead were stressed with our stay."

"Breakfast was good and well staffed. Plenty of seating as well."

"Overall a good stay, just some minor issues. Pros The room was cute with more unique furniture. The breakfast was great compared to other hotels I’ve stayed at. Staff was helpful and polite at check in. Clean anywhere I looked. Super comfy bed. Cons One of the closets doors were broken. The room didn’t have a tv that I could stream on so had to go get a Roku remote to use with the tv. The only issue I had that was somewhat upsetting was that I specifically paid for a room with a roll in shower due to having back issues. I even called to make sure and was told yes, it will have one. It was still a pretty shower/tub combo, but the drain needs clearing as well as the water level went up some while using. To be fair, I didn’t go and complain to staff to be switched to a different room. It isn’t worth the hassle to me after driving all day and risking being more upset if told to no."

"The hotel is undergoing renovations, but everything was super and guests weren't inconvenienced by noise. The breakfast is very good and the evening reception is a nice break at the end of a day. "

"I love the hotel it is very nice and the front desk is super friendly The only thing I don't like is that you have to pay to park and your gas also has to pay to park if they have a vehicle"

"Breakfast was great. Parking was never a problem. the grounds are worth the price of admission alone to stay there. It's all very well kept, It definitely has the nature retreat vibe."

"Great price for nice room and breakfast "

"Staff was really accommodating to us and our dog. "