Playa Mujeres, Punta Sam hotel rooms at the Fiesta Americana Hotels & Resorts

"Everything about our stay was excellent, the staff were always ready to help and very friendly. Everything was cleaned frequently, the rooms the pathways, everything! We would definitely consider this hotel again."

"Perfect place to relax. "

"No airport shuttle. Staff were friendly. Specially the staff at restaurants and bars. "

"Great customer service, great food, ammenities, and beach access…however cleaning crew was very loud early every morning near the room."

"Check in process was smooth and convenient. Odalys at the Expedia check-in counter accommodated early check-in and helped us with reservations of restaurants and everything we needed throughout the trip. This property is one of the best all inclusive we’ve ever been to, from staff and services to drinks and food. But the party scene here is unmatched to anything we have ever experienced. Perhaps that’s why this place attracts the best crowd from around the world, super respectful and social / friendly people come to this resort. Thank you for the amazing time, we will be back soon "

"We stayed by the beach, would like to thank Armando and Daisy for excellent service. They both were very attentive to our needs. The hotel needs a bit of TLC. The food was excellent at the buffet. The restaurants need a little help. Stayed for 10 days. 02/2026"

"Clean room, good staff, and nice layout "

"Very nice beach side..plenty pof lounge chairs"

"Awesome location, it’s very quiet and private. The property is beautifully maintained and very clean. All the rooms, restaurants and entire resort is spotless and clean. The staff is friendly and provide great service. The beach is huge, lots of sun beds and ocean is perfect for swimming. The pools are amazing and lots of sun beds available, the pools are very large and have swim up bars. Large food and drink selection, every restaurant is tasty and food is fresh. Please note that buffet is only available for breakfast, otherwise all other options for lunch and dinner are restaurants. They have a lot restaurants and different food optionally. Will definitely be returning! "