“Our recent stay was average overall, but it was severely undermined by the lack of hospitality from the staff.
From the moment we arrived, the customer service was virtually non-existent. During check-in, the receptionist showed zero warmth no greeting, no smile, and none of the basic courtesy you expect when arriving at a hotel. Beyond that, our only other interaction with the team was when they took our breakfast order, which was handled with the same cold, mechanical indifference. Only...
“Our recent stay was average overall, but it was severely undermined by the lack of hospitality from the staff.
From the moment we arrived, the customer service was virtually non-existent. During check-in, the receptionist showed zero warmth no greeting, no smile, and none of the basic courtesy you expect when arriving at a hotel. Beyond that, our only other interaction with the team was when they took our breakfast order, which was handled with the same cold, mechanical indifference. Only...
Shahana