โFirst, this is not a hotel. It's a property operated by the owner. So it doesn't have those hotel facilities. The property is located inside the West Lake (Xihu) scenery district. So it's quiet and walking distance to those West Lake must-see places. The owner is very friendly.โ
โThe innkeeper is an exceptionally warm, thoughtful, and detail-oriented person. Not only does he genuinely care about guests' stay experiences, but he also expresses sincere gratitude and future anticipation upon their departure, demonstrating his deep value for interpersonal connections and respect for guests.โ
โHotel is good.
But, the address on the hotels.com and the real location is different. In the app, hotel is located just nearby the west lake, but actual location is 2 blocks away from the west lake. It made me confusing when I find the hotel. โ
โThe breakfast here is quite good with a variety of Chinese and Western choices at the buffet. The service is prompt and friendly. Spacious rooms with varying views in a fairly quiet area. The exercise area is located in a building next to the main building and is reasonably equipped. The setting is very lush, near two tunnels and within comfortable walking distance from the south portion of West Lake, the Hangzhou Zoo, Silk Museum, Jade Emperor Hill, and the Leifeng Pagoda. During the rush hour...
โVilla is the best choice I made to stay in Hangzhou. The service is excellent and they would offer to help solve my problem.
They also operate a cafe and the ambiance is very pleasant. I'll be here again next time.โ
