푸에르토 모렐로스, 킨타나로오의 해변 호텔

“This was the worst All-Inclusive experience we have ever had. This resort advertises itself as “newly renovated,” but that claim appears to apply only to the lobby. The rooms themselves are clean but clearly outdated and do not reflect a recent renovation. Our experience got off to a poor start upon arrival, after waking at 3:00 a.m. for two flights, the first interaction we had was an aggressive attempt to sell us a vacation buy-in. This was frustrating, poorly timed, and set an unwelcome tone...

“Rooms were clean. Ours didn't have a table and chairs, but we requested and received them. Pool bottom is very rough - so surf shoes recommended. Amstar shuttle terrific”

“Definitely not much to do besides eat, drink and relax (which was what we went for) but the resort itself was great, ocean view from all rooms as far as we could tell, staff was helpful and friendly. No beach but still a great view, and nothing much going on in the way of activities in the evening if that’s what you’re after. ”

“We had a great time. We received great quality services, food, drinks and a gorgeous resort.”

“This was our second visit to the property since the renovation and rebrand and we once again had a truly excellent vacation. Team members were all professional and welcoming. The food and beverage selection well exceeded our expectations; our room (complete with Frette linens and Byredo amenities) was perfectly clean with a lovely sea view; and the pool and grounds were beautifully maintained. ”

“The hotel was very nice, staff was always seen cleaning around the hotel. ”

“Lack of accessibility of staff, gate locks at 10pm and open at 7am. Woke up to a tarantula on my bed.”

“Stunning ocean views. A beautiful property with an impeccable room. Some very nice people work there - from the sweet young lady at the reception, to the security guard and the lovely cleaning lady. Thank you all! The beach … was not great, full of seaweed, but this did not stop us from having a great time. We would go back in a heartbeat:-) ”