Find hotels near Puerto Morelos Town Square, Puerto Morelos from ₩83,748

"Very good"

"Perfect location on the beach. Perfect short walk to all the restaurants and shops and main town. The property itself needs updating. No closet or drawers. Very friendly staff. Restaurant on the beach and massage on the beach was awesome "

"I am disappointed to find that as a hotel guest I am not entitled to normal use of the rooftop pool and lounge area as it is used by a restaurant/bar and their customers need the space. The pool loungers are removed and it becomes a dining area from 3- possibly 11 pm. (Except wed). Hotel guests cannot take their own beverages up there when the restaurant/bar is open. Disappointing. "

"This was the original Excellence, so it is a bit dated. The staff was friendly and helpful. I am allergic to gluten, so there were limited options, especially desserts. The chef in the Excellence Club was outstanding and made GF French toast for me every morning. The spa was gorgeous. "

"Accommodations are very clean, great location, staff are very friendly and helpful. This Accommodation would be great for short term guests but falls very short on long term guests. I was booked for 7 weeks but was expected to go that long without fresh sheets and towels unless I was willing to pay for them. When I wanted to send my linens to Rush Laundry for much less than what they wanted to charge me, I was told that I couldn't send their property out...on the original booking it stated that this service was offered to me every 4 days but only happened 3 times in 7 weeks. Upon me showing them this on my original booking, they promptly removed it from their site. I was not impressed with how this was handled and would certainly never recommend to anyone wanting these Accommodations long term. It was unfortunate because everything else was excellent."

"Room and bathroom were spacious, but quite plain, kind of like a hostel. I’ve stayed in approximately 30 hotels in different parts of Mexico. This one by far had the roughest towels. Not certain what cleaning or drying process they use for their towels, but…it leaves the towels feeling very rough. Beds are somewhat firm, but pillows are very comfortable. Air conditioning works great. My room had a small refrigerator, which is a rare feature and was much appreciated. Wifi in the room is strong. Hot water supply was good, but most of the time the water had to be run for a while before the hot water arrived. The bathroom had a single towel rack, located in the shower stall, which was an odd location. Some additional towel hooks in the bathroom would have been welcomed. As well, complimentary bar soap and shampoo are provided, but the shower lacks a small shelf for these items. I had my own body wash and shampoo, but had to place these items on the tile floor inside the shower. Well fitting screens on the windows, so that the windows can be opened to admit fresh air, without admitting insects as well. The hotel was very quiet generally, though a nearby venue plays live music every night, which terminates around 23:00. There is a lovely rooftop patio, part of it in the sun, and part of it shaded. Very nice. The hotel is in a great location, only a few minute’s walk to the central square, taxis, restaurants, coffee shops, convenience stores and a large grocery store. "

"Room was extremely sterile. No decor, no character."

"​The best part of this hotel is definitely the location. It’s steps away from the beach and within walking distance of bars, restaurants, and the city center. The rooms were clean and the food was good. ​However, the service left a lot to be desired. Some waiters seemed only interested in tips and clearly prioritized American or Canadian guests, which felt very unprofessional. Additionally, the lobby and its restrooms are in poor condition, and the beach beds/mattresses are completely worn out. Great potential, but needs better management."

"Location is awesome. Staff helpful. Parking . "