โI booked two triple rooms for my family and I. Check in was easy and check staff friendly and efficient. Rooms were clean, quiet. They had enough pillows and towels. The soap and shampoo dispensers were fully stocked. The power shower was great and easy to use. There was hair dryer, ironing board and iron in the room and tea and coffee properly stocked. The lighting in the bathroom and room was nice and bright. I was really impressed by the high standards at the hotel and rooms prices. Excellent...
โVery friendly staff . Loved it so much we stayed another night! Amenities are excellent and would recommend a stay here, 100%. Thankyou to you all โ
โLiked the room being near to restaurant. Bed large and comfy, shower great.
It was a great location for Richard III exhibition and Bosworth Field.โ
โNever stayed in a Best western hotel before,so was really happy with it,stayed in a king suite as was my hubbys birthday present for 2 nights away,staff were courteous and helpful, lots of food choice and nice surroundings, waaclose to the racecourse where we were going ,so was perfect.โ
โSpent two nights as a couple with a small dog. Totally relaxing break on the banks of the River Trent. Stayed in one of the adjacent cottages (no 14). Excellent. Only niggles were that although the bathroom had been recently refurbished, the extractor fan was not working and there was nowhere to hang a towel. Bathroom had the best shower I have ever used. Talk about a whoosh!
We ate both nights in the restaurant. It had a limited menu, but the food was good. Food and drinks reasonably priced....
โI loved my stay here! I was travelling for business. Wish I could stay more often, highly recommend. Super comfy bed, great shower, lovely staff and delicious breakfast with lots of options. โ
โIโll give the hotel 100%. In all areas it was outstanding!!!!!
From check in to departure, everything was excellent. Youโve won a guest for lifeโค๏ธ
If I had to be pushed Iโd say the cleaning staff need to be more guest friendly. โ
โHad a lovely meal, during our stay, for our daughter's graduation. We also had cocktails which were excellent. The option of air conditioning would be a bonus, but we were provided with a fan and the fact that you can open a window meant that we had a comfortable room temperature. All the staff were lovely, Lesley was particularly helpful. We have stayed here previously and the refurbishments have made it an even better experience.โ
โYou get what you pay for, no complaints there. They should have a member of staff on hand before 3pm though.crazy that you cant even do a bag drop off as there's nobody there!โ