“Lift out of order and as I am not able to walk far was a disadvantage
Room far too hot some rooms had a fan but not ours.
Bathroom door would not close which needed adjustment”
“We welcomed the useful car park with my daughter’s pending wedding and ease of access to town. Room was clean but very hot although fan was provided but noisy overnight and didn’t rotate & only one window opened -
Despite this and noisy guests in proximity - everything else was good. Breakfast and staff were helpful and especially at breakfast the staff member was pleasant and I noted took time to talk to guests and was very amenable.
Thank you for a good stay prior to wedding. 😊”
“The rooms were clean and comfortable, with air conditioning and windows that opened enough to provide good airflow.
There were a couple of minor issues in the bathroom. The plastic trim around the shower base had a large hole, leaving sharp edges exposed, so you had to be careful not to catch your toes. The light above the mirror also had a bulb out. These were minor points, and the room was still lovely overall.
The main issue for us was the mattress. Obviously, this is subjective, but both...
“Helpful staff & smooth check in.
We didn’t have breakfast so can’t comment on that.
The pub itself was good for food competitively priced, which can be ordered thru the app (along with drinks)
The drinks we had an issue with - there were drinks on the app that weren’t available at the bar, the glasses had lipstick marks on them so washing is an issue & we were served a Fentiman’s Dandelion & Burdock drink 6 months out of date so stock rotation is a problem here.
Our room only had a fan to keep...
“The room was huge with more than enough space for a seating area as well as a dressing table/coffee station. Tea/coffee provided and hairdryer in room. Bathroom was adequate but dated and some of the seating in the bedroom area was ripped and one of the bedside lights didn’t work.
Staff were helpful although it took some time to knowledge us on arrival. They were really helpful when I phoned to make an enquiry prior to arrival.
The accommodation is in an adjacent building to the bar/pub. The...
“Excellent in all areas! Friendly, polite and professional staff, immaculately clean, quality and choice of food are a credit to the catering team and the luxurious air conditioned boutique bedroom was heavenly!
Attention to detail in the Phoenix room helped to create the feeling of luxury these included quality toiletries, bath robes and slippers, sumptuous bedding and towels, coffee machine and home made shortbread.
Fabulous views, easy parking and very flexible breakfast times rounded off a...