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“Room was great and staff very courteous and helpful”

“The room was exceptionally spacious and full of character. Many hotels are a bit soulless but this is far from the case here. The staff were professional, friendly and always with a smile. I've seen a few reviews have commented on 'hidden charges' - breakfast isn't included but this is clear from the very start and there's no pressure to eat here in the morning. If you do, however, the food is excellent (we had dinner) and reasonably priced. I would definitely recommend this hotel.”

“Excellent hotel. Highly recommended. Going to stay again. ”

“Staff very helpful and service excellent”

“Wonderful landing spot in Norwich! Clean, bright, spacious, and cozy room, calm and friendly atmosphere, and super kind, responsive hosts. Great location too; easy walk to the city centre, but peaceful and beautiful residential neighborhood.”

“A lovely little find, perfectly located for a trip on The Broads, or sitting watching the boats and wildlife. Great sized rooms. Excellent choice of breakfast freshly cooked. Enjoyed a couple of evening meals on site. Staff go above a beyond and are icing on the cake at this lovely old hotel. ”

“ Booked overnight stay following a music event nearby. Booked Riverside Hotel, but they obviously own several properties nearby. Our room was in a converted house up a side road so sadly no Riverside view. Room was very preventable. Needs a net curtain at window to aid privacy, better quality mattresses and pillows. Cleaner needs to look up & dust light fittings. ”

“Excellent attic room with very comfortable bed. Food and service excellent.”

“The staff were super friendly and very efficient. The room was clean, warm, quiet and very comfortable. The pub & restaurant have an amazing wine selection, a superb selection of excellent beers from Lacons and fabulous food. All in all, hospitality how you would want it and food how you would dream about it! Fabulous. ”

“Easy parking,nice staff adequate continental breakfast ”

“Arrived relatively later on in the day, and reception was closed, but it was not an issue as I picked up my key from the security office, which is not far from the hotel at all, and they were very helpful and quick to give me the room key and swipe card for the building. Parking was also very easy as you just park in the main UEA car park then use the terminal next to the lift to validate your registration for free parking. Room was immaculate and had great amenities, full tea and coffee...

“Everything was good for us—location, service, room condition, etc. We had a very pleasant stay at Stracey. ”

“Parking in a safe area, room was spotless. Don't get me started on the staff...they were some of the most welcoming we have ever come across.”

“Everyone and everything first class as usual ”