“Checked in and went straight to the rom to check it out and it was poorly cleaned by house keeping. Went back down to the desk and he gave us keys to another room that wasn’t any better so much so that there was feces still on the toilet. I went down and asked to be refunded. At first I was told to take it up with Expedia and then he did the refund and just told me to follow up with Expedia that he wouldn’t fight my refund after having someone go up and check both rooms out for themselves. ...
“Checked in and went straight to the rom to check it out and it was poorly cleaned by house keeping. Went back down to the desk and he gave us keys to another room that wasn’t any better so much so that there was feces still on the toilet. I went down and asked to be refunded. At first I was told to take it up with Expedia and then he did the refund and just told me to follow up with Expedia that he wouldn’t fight my refund after having someone go up and check both rooms out for themselves. ...
Laura