Find Resorts & Hotels with Spas in Southeast Birmingham, AL

"The staff was really nice and personable. The breakfast and coffee station were great. However the cleanliness was not the best. Every fabric in our room had visible staining on it (the couch, the chair, the stools), the pull out couch mattress was disgusting, multiple stains (pretty sure one of them was blood). The air-conditioning units both made clicking sounds. The shower curtain rod is about 2 uses before it rips out of the wall. The room overall could use a freshening up. There was no daily room cleaning, no trash service, and towels / linens were limited. "

"Very attentive to our needs since we had our dog. We will stay again !"

"No not well stock and what breakfast was not made aware"

"The halls and common areas reeked of marijuana and vape. Our first night there I was told by a worker that my kids couldn't wear swimsuits in the dining area (we weren't even eating, I was just grabbing something to drink). The next two nights there were several adults wearing swimsuits with no cover-ups while eating. Disappointing we were treated differently than others. This was our second time staying here, because we had such a great experience the first time, but this will be our last."

"I gave my stay 4 stars. The room was clean and bed were comfortable. The only reason I did not give 5 stars is because the sink was clogged so the water would not drain properly without pulling the stopper out exposing what was clogging it (hair/spit, etc. it was disgusting) and the water pressure was great but it would only get luke warm. No hot water."

"The breakfast did not have the quantity to accommodate the amount of guests. Several items ran out and could not be restocked. Omelets were made to order but the ingredients weren't available. The juices were watered down. The glasses were dirty. There was a shortage of plates and utensils. "

"More breakfast item options preferred, but food provided was good and service was great!"

"The room was canceled without prior knowledge and ANTHONY the receptionist lacked compassion and hospitality. "