“Overall, my stay was satisfactory; however, the communication throughout the experience left much to be desired. The front desk staff appeared disengaged and unprofessional, making the check-in process more difficult than it should have been.
When traveling, a welcoming and courteous front desk experience sets the tone for a guest's stay. Unfortunately, the lack of engagement and poor customer service created an uninviting atmosphere. I hope the property will place greater emphasis on customer...
“Overall, my stay was satisfactory; however, the communication throughout the experience left much to be desired. The front desk staff appeared disengaged and unprofessional, making the check-in process more difficult than it should have been.
When traveling, a welcoming and courteous front desk experience sets the tone for a guest's stay. Unfortunately, the lack of engagement and poor customer service created an uninviting atmosphere. I hope the property will place greater emphasis on customer...
Jarrell