"We had a wonderful stay overall at Pink Shell Resort. The staff was friendly, the beach was beautiful, and the amenities made for a great family vacation.
One thing I think future guests should be aware of is booking through Expedia. Expedia appears to use photos of different room layouts and configurations under the same room category, which can be misleading. I booked a One-Bedroom Villa based on the photos shown, expecting the large balcony with the spacious dining table pictured. When we arrived, our villa had a much smaller balcony with no table at all.
I understand that room layouts can vary, but I wish Expedia or the resort made that more obvious before booking. If you're reserving through Expedia, don't assume your room will match the exact photos shown. It would be helpful if the listing stated that the images are representative and that furnishings and layouts may differ.
Other than that, we had a great experience and would consider staying again. I just hope the room photos are updated or better matched to the actual accommodations so future guests know exactly what to expect."
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