โThe hotel condition was overall satisfactory. However, we paid a deposit of US 100.00 when we checked in to the hotel, but when we checked out, we found that it was not returned. Please confirm when the US 100.00 deposit will be returned.โ
โFrom the moment we arrived at Whitney Peak, we knew weโd picked the right place. The location couldnโt be better โ right next to the Reno Arch and within walking distance of so many great restaurants, coffee shops, and entertainment.
The staff is the standout here: warm, genuinely friendly, and eager to help with anything from dinner recommendations to arranging transportation. It never felt like โjust another hotel stayโ โ it felt personal.
Our room was spotless, modern, and spacious, with...
โIt was the last hotel on a long road trip, and it was the worst. The first was that they gave us a tool room used by the housekeepers and the door kept slamming shut until 10 o'clock at night. It was really horrible for us as we were tired.
And the pillow smelled like a pile of smelly hair. It's been a few days since I stayed at this hotel, but I can still remember the smell. They need to level up the hotel a little more.โ
โThey are located outside the city and Reno but itโs only about 20 min away and if you want peace and quiet, this is your place. We are non smokers and retired. We like the friendly staff and the convenience of the location. They are located right of the freeway. We will return and use this location again. โ
โBreakfast was great, the staff was really kind and helpful. Grounds and interior was clean, and the shower drained!
The bed was great for a post-Lake Tahoe hike. The rooms were quiet, as were the halls.โ
"The hotel condition was overall satisfactory. However, we paid a deposit of US 100.00 when we checked in to the hotel, but when we checked out, we found that it was not returned. Please confirm when the US 100.00 deposit will be returned."
