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"Very hospitable staff"

"Really nice all in all. Nice clean rooms. Ate innthe restaurant which was lovely. The staff were lovely too. Thank you!"

"Great hotel, great location, clean, friendly staff! "

"As always came up to expectations. Was unhappy with room on first night. (Sofa bed uncomfortable.) Staff willingly, pleasantly and helpfully changed us to another room. Very happy with second room. Had most contact with the porters. Each and every one very helpful, very polite and a pleasure to meet"

"Everything was delightful "

"Our room was great, hotel was quiet, staff are very professional and their uniforms are great very stylish. When anything was needed in our room pleasant and prompt staff appeared after a request was made. Easy access to the tube was great"

"The staff was super nice and helpful for anything we needed during our stay"

"Clean rooms , good service and excellent staff. "

"We love love love this Hotel. Staff lovely , helpful . Room comfy and well equipped .view of Tower Bridge was outstanding and completed our stay "