โOttima posizione nel cuore di Napoli, stanze pulitissime e accoglienti. Personale disponibile e qualificato. Torneremo sicuramente. Un ringraziamento ad Isabel per la sua gentilezza โ
โWe had a very nice stay at Apartamento Annunziata. The location is super - close to shopping in Via Toledo and Centro Storico. The metro station in Via Toledo is also close, which made it easy to get to Piazza Garibaldi/central station (and onward to Pompeii). The Bed and Breakfast isn't very noticeable on street level, but once you get to the 5th floor and above, you have a lovely view of the city. The terrace on the 7th floor, where we had breakfast, is very nice. We will select this place if...
โNos encantรณ nuestra habitaciรณn, limpia, amplia y muy bien decorada, ademรกs Sabrina y su ayudante Adriana son unas personas encantadoras, siempre dispuestas a ayudar en todo. El desayuno estuvo delicioso. Nos hubiese encantado podernos quedar mรกs tiempo. Definitivamente regresaremos. โ
โI recently had the pleasure of staying at [Hotel Name], and I can honestly say it exceeded all of my expectations. From the moment I arrived, the service was impeccableโfriendly, professional, and genuinely welcoming. The front desk staff greeted me with a smile and had me checked in within minutes.
The room was spotless, spacious, and tastefully decorated with a perfect blend of modern comfort and cozy touches.โ
โVery clean, and welcoming, with a modern design, a spacious bathroom, and comfortable beds. Daily cleaning is a plus! The Suites are conveniently located within a safe building in the heart of Via Toledo. โ
โThe hotel was great. In a central location, but quite in the room.
The breakfast was exceptional and the staff all so friendly and helpful.
The room was a good size for the 4 of us too.โ
โIdรฉalement situรฉ, dans un immeuble typique, on est tout de suite immergรฉ dans la vie napolitaine! Accueil chaleureux et efficace ! La chambre spacieuse, literie de qualitรฉ, propretรฉ exemplaire, machine ร boisson illimitรฉs, avec un cafรฉ succulent ! les petits dej sont proposรฉs dans les bars ร cรดtรฉ ce qui permet de dรฉcouvrir plein d'endroit sympa! Tout รฉtait parfait ! nous recommandons ! โ
"I am writing to formally express my disappointment regarding our recent stay.
Unfortunately, our experience was far from satisfactory due to multiple issues with the room, facilities, and customer service.
When we arrived at 3 PM, we were informed that our reserved room was not ready, and we were assigned a different room instead. However, the room had a completely different layout, was uncomfortably small, and did not meet our expectations.
Upon requesting a room change, we were required to pay an additional โฌ100 for reasons that were not clearly explained.
To make matters worse, the bathroom and shower in the new room had rust-colored water coming from the taps, which we only realized after my wife and child had already used it. As a result, they developed skin issues, which significantly impacted our trip.
When we reported the issue, we were told that we could only move to the originally reserved room. We had to change rooms late at night, and while we received a small cake with a note apologizing for the inconvenience, it did little to improve our overall experience.
Throughout this ordeal, the reception staff never offered a sincere apology, and despite being told that the hotel manager would contact us, we never received any communication during our three-day stay. "
