โDefinitivamente el MEJOR lugar para quedarte en Oporto, cuenta con todo lo necesario, nuestra habitaciรณn en especial la 5.1 tenรญa una vista increรญble, pero lo mejor de todo es la calidad de la atenciรณn, nos recibiรณ Joseph o Josรฉ, no sรฉ cรณmo se escriba en portuguรฉs y la verdad increรญble la manera de tratarnos, defintivio un plus!!โ
โroom and facility were super clean, staffs were attentive and helpful. Breakfast sets were great and really satisfying in every facet. Highly recommendableโ
โThe staff were superb. Friendly, helpful, attentive and welcoming. Breakfast was special.....the presentation, the food, the options. I'm hoping to be able to go back and stay at Guest House Douro again one day.โ
"Terrible Experience - Don't Trust the Good Reviews
If you're thinking about staying at this hotel, just know that your "room view" might be staring at a freaking WALL for your entire stay. I'm so mad I wasted 3 days here.
I picked this place because of all the good reviews I saw online. What a joke. I got stuck with a wall view room and it completely ruined my mood for 3 straight days. And when I tried to change rooms? The staff made it even worse with their terrible attitude and straight-up lies.
The hotel condition sucks and the staff communication is absolutely terrible. There were plenty of other hotels around and I'm so angry I chose this one. Save yourself the headache and stay somewhere else.
This place is a nightmare.
"
"This hotel is perfect in terms of room conditions, interior, cleanliness, location, quality of breakfast, helpful and kind service for the room, breakfast, concierge, reception.
Top class 5 star hotel and pretty new, modern interiors.
I would definitely choose this hotel again whenever I visit Porto."