Swiss Alps, Switzerland hotel rooms at the Relais & Chateaux
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Top Swiss Alps Hotel Reviews
The Hey Hotel
4/10 Poor
"Where to start.....this is obviously a low budget hotel that caters to large tourist groups arriving by bus. The lobby and dining areas are reasonably attractive. But when you get to your room you go down a dingy hall and arrive at a grey cement stucco room. It is furnished with the cheapest furniture possible. Nothing to warm the room up in terms of any kind of color. There is no art on the walls. No rugs. My impression was that the best way to clean the room would be to simply hose it down. They are definitely nickel and diming you - you don't get even a glass to drink water out of. You get one cheap plastic glass. The duvet and pillow covers were fine but the actual bottom mattress sheet was substantially a cheaper quality. I think it was about to pill. The breakfast was disappointing. I got scrambled eggs. At least I thought they were scrambled eggs. But they were some kind of ersatz fake nightmare. So on to the fruit - the pineapple looked like it have been wheeled out for days. Everything was canned. Children were sneezing onto the food everywhere. But the surprise is that they put salad greens out. This was a first for me. To see salad greens for breakfast. Maybe I should have had salad for breakfast because the rest was unpalatable. And due to the high volume of people they were having trouble staying on top of keeping it clean. Bottom line, I would never go back to this hotel. But the people working there were very nice. This inferior hotel is way overpriced."
Grand Hotel Beau Rivage Interlaken
10/10 Excellent
"Every thing was awesome , thank"
The Guesthouse by the Hey Hotel
6/10 Okay
"Overall okay stay. Amenities were minimal. Breakfast was good, location great and staff helpful. A good option for a affordable stay in the area that meets your needs."
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel
10/10 Excellent
"Mountain View"
Hotel Kreuz & Post
10/10 Excellent
"Staff was super helpful and kind. Room was clean and comfy. We didn’t try the breakfast, so can’t comment."
Mona Montreux
6/10 Okay
"Both Aldriana and Taisiia at the front desk were very helpful and professional. Everyone else acted as if we were an interuption. Not good. The daily breakfast was good and the breakfast room staff was good, until our last morning (Sunday), the woman we delt with suddenly turned sour and argumentative.over a cup of coffee, unbelievable. The biggest debacle was laundry. No one tells you about the procedure at checked in, just that it’s free on the 8th floor. Beware: you need a special card, that of course they are out of. Worst experience ever, Although aMargot was helpful, I wasted hours and was truly frustrated, to make matters worse I requested to speak to the Manager, no response, no follow up, I figure this culture of bad service starts at the top: either the Manager couldn’t be bothered or was never informed, not good. Also every morning the water jug was empty, the trash overflowing and smelly. I won’t return."
Sunstar Hotel Grindelwald
10/10 Excellent
"What an incredible property! We stayed in room 415, and the view from our balcony was spectacular! The ease of access to the town, to Grindelwald First Gondola, and many many hiking trails - highly recommended!"
Villa Sassa
10/10 Excellent
"Great hotel but a large construction crane obscures a wonderful view from pool and dining area."
Hotel Ambassador Zermatt
10/10 Excellent
"Great staff and property"