“The Hart Hotel was perfect for us. We wanted a relaxing stay while visiting the Thousand Islands for the first time. The proprietor, Jamie, gave us a few recommendations on places to go. Everything he pointed us to was exactly what we needed...and didn't even know it. His recommendations on dining, places to see, things to do and when to do them worked out perfectly. The rooms were quiet. The prepared breakfast was exquisite. The house and property were perfect for getting away from it all....
“Great hotel convenient to visit 1000 islands. Food was just ok. Only one server the morning we were there. I felt bad for her. She was running around serving lots of tables. Staff were very professional though and accommodating. ”
“The hotel had a pool, which seemed to attract many large family groups. The noise from families playing in the hallways was extremely irritating. The bathroom in the room only had a shower booth, but the floors and walls felt rough with what appeared to be other people's dead skin. It made me question whether the place was cleaned at all—truly the worst. The toilet handle seemed broken and barely functional, which was very disappointing.
Inside the room, electrical wires were untidily hanging...
“The location of the hotel is great.It's right on the water and our upper harbor room had great views especially Boldt castle. We also were able to watch the large ships passing by. Despite Uncle Sams Boat Tours being right next door to the hotel it was peacefully quiet.The private balcony with a table and chairs was a big plus.We loved our stay at Capt. Thomson's resort.”
"The hotel had a pool, which seemed to attract many large family groups. The noise from families playing in the hallways was extremely irritating. The bathroom in the room only had a shower booth, but the floors and walls felt rough with what appeared to be other people's dead skin. It made me question whether the place was cleaned at all—truly the worst. The toilet handle seemed broken and barely functional, which was very disappointing.
Inside the room, electrical wires were untidily hanging from the wall, creating a messy and unsafe appearance. The coffee machine was dirty, and the supposedly new disposable cups had coffee stains on them, which was shocking. It seemed clear that the cleaning standards were extremely poor. On top of that, the room was poorly soundproofed, and I could hear conversations from both the hallway and the neighboring rooms, leaving me unable to escape the noise.
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